WPS Sales Specialist

Job Details:
Prepare paperwork to activate and maintain contract services.
Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
Core duties and responsibilities
Acquire new business and manage relationships with existing clients to ensure continuity of business.
Present & promote company products and services to current and potential clients more specifically the WPS services and devise plans to target the employees for the related remittance services.
Follow up on new leads and referrals resulting from field activity and through the existing network of customers.
Prepare presentations, proposals, and sales contracts with an objective to win customers.
Develop and maintain sales materials and continue to enhance product knowledge and related skills.
Identify and resolve client concerns.

Plan and organize the call in CRM.
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
Identify sales prospects and work towards a plan to solicit them as well as maintain relationships to maximize revenue with the assigned accounts.
Plan and participate in (Paytime) campsite and store-centric conversion activities to drive maximum transactions and identify the new camps to target the same.
Planning and coordinating the retail activities for the assigned stores in consultation with the store’s Team Leader and line manager.

Achieve revenue and number-wise targets for the assigned area.
Acquire new customers from the assigned market and retain the existing customers.

Service Delivery:
Continually analyze stores result and look for ways to improve.
Have a strong market intelligence on the competitor’s activities and feedback to the management.
Update competition rates, sales activities plan, daily marketing activity report, monthly performance report, corridor report to the line manager in the
prescribed formats.

Must maintain competitive knowledge. Know their pricing; business techniques; what they do better; what we do better, etc.
Constant and timely communication with the concerned departments regarding the developments in the products and services.

Financial:
Identification of risk and escalate any identified issue through the appropriate channel.
Ensure all the campaigns have to be measured through achievements/ results.
Ensure all set targets have to be achieved.
Plan and participate in cost-effective campaigns and events.

Customer Focus:
Educating the customers about the future developments of the WSE’s activities (For example Upcoming promotions, new store opening, charges and rates, etc.)
Respond to customer requirements/complaints in a timely and professional manner.
Ensuring a high level of customer satisfaction is achieved through daily interactions.