Job description:
• Serves clients by greeting, welcoming, and directing them appropriately.
• Notify Vet Team of patients arrival and inquiries.
• Maintains telecommunications system.
• Follow procedures, monitoring logbook and appointment agenda
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Assists in setting up a new client .
• Maintains financial database records.
• Maintains stock of supplies by anticipating work requirements, ordering supplies, and distributing supplies where necessary.
• Answers phone calls, customer questions and book & confirms customer appointments.
• Engages in staff training.
• Performs additional duties when required.