Job Overview
Job Title: UAE National Sales Assistant
Company: IKEA – Al-Futtaim Retail
Job Location: Dubai Festival City, Dubai, UAE
Job Category: Retail Sales / Customer Service
Nationality: UAE Nationals
Experience: Minimum 1 Year in Retail Sales
Education: High School Certificate or Equivalent
Employment Type: Full-Time
Department: IKEA Market Hall
Key Responsibilities of a Sales Assistant
As a Sales Assistant at IKEA Dubai Festival City, you will play an important role in supporting daily retail operations, assisting customers, and driving sales performance.
Your main responsibilities will include:
Assist customers in the IKEA Market Hall by understanding their requirements and recommending suitable products.
Generate sales by providing helpful product information and promoting relevant merchandise.
Welcome customers with a friendly smile and create a positive first impression.
Deliver excellent customer service and ensure a pleasant shopping experience.
Provide customers with accurate and up-to-date information about products, availability, and store offerings.
Help customers locate products and make informed purchasing decisions.
Achieve or exceed weekly sales targets established by store management.
Participate in regular stock counts and market hall inventory activities.
Monitor stock levels and support effective merchandise management.
Maintain clean, organized, and attractive product displays throughout the sales floor.
Ensure merchandise is properly arranged, presented, and available for customers.
Follow IKEA policies, procedures, and retail operational standards.
Attend store meetings, training sessions, and other assigned activities.
Maintain a positive attitude toward IKEA products, services, and brand values.
Perform additional duties assigned by the Shopkeeper or store management team.
Required Skills for Sales Assistant Jobs in Dubai
Candidates applying for Sales Assistant positions at IKEA should demonstrate strong customer service abilities and an interest in retail sales.
The required skills include:
Good verbal communication and interpersonal skills.
Strong customer service and relationship-building abilities.
Ability to work effectively as part of a retail team.
Positive attitude and friendly personality.
Ability to assist customers and recommend suitable products.
Basic understanding of retail sales and merchandising.
Ability to manage fast-moving stock and consumer goods.
Good organizational and time management skills.
Ability to maintain store cleanliness and merchandise displays.
Punctuality and commitment to assigned working schedules.
Ability to work in a busy retail environment.
Strong willingness to learn IKEA products, services, and store procedures.
Educational Qualifications and Experience
To qualify for this UAE National Sales Assistant opportunity at IKEA Dubai Festival City, candidates should meet the following requirements:
Must be a UAE National.
High School Degree or equivalent qualification.
Minimum 1 year of experience in retail sales or a customer-facing position.
Previous experience in retail stores, supermarkets, department stores, or customer service environments is beneficial.
Good communication and customer-handling skills.
Ability to work collaboratively with colleagues and store management.
Willingness to handle merchandise and fast-moving stock.
Physical ability to lift stock when required and stand for a minimum of 8 hours.
Friendly, approachable, and customer-focused personality.
Working Environment and Job Requirements
The Sales Assistant will work within the IKEA Market Hall at Dubai Festival City, supporting customers and maintaining high retail service standards.
The position involves:
Regular interaction with customers.
Working on the retail sales floor.
Handling and organizing merchandise.
Supporting stock management and inventory activities.
Maintaining product displays and store cleanliness.
Standing for extended periods during working hours.
Working collaboratively with the retail team to achieve sales objectives.
About IKEA and Al-Futtaim Retail
Al-Futtaim Retail is one of the leading retail operators in the Middle East, managing internationally recognized brands across multiple markets.
As part of the Al-Futtaim Group, Al-Futtaim Retail has built partnerships with globally recognized brands, including:
IKEA
ACE
Marks & Spencer
Inditex Group
Watsons
Kiabi
The company operates across the MENA region and Southeast Asia, focusing on delivering high-quality retail experiences through customer service, digital innovation, and modern retail solutions.
With a diverse workforce representing more than 100 nationalities across over 10 countries, Al-Futtaim Retail provides opportunities for employees to develop their careers in an inclusive and collaborative environment.
Its vision is to shape the future of retail by combining global retail expertise, innovation, and customer-focused services.
Why Join IKEA – Al-Futtaim Retail?
Joining IKEA through Al-Futtaim Retail offers an opportunity to develop your professional career with a globally recognized retail brand.
Employees can benefit from:
Opportunities for career development and professional growth.
Experience working with an internationally recognized retail brand.
Exposure to modern retail operations and customer service practices.
A diverse and collaborative working environment.
Opportunities to develop retail sales and merchandising skills.
Continuous learning and professional development.
Experience within the established Al-Futtaim Group.
Al-Futtaim Retail encourages employees to turn their ambitions into action while contributing to better customer experiences and the future of retail.
How to Apply for UAE National Sales Assistant Jobs in Dubai
Interested and eligible UAE National candidates can visit the official Al-Futtaim Careers website to explore the Sales Assistant vacancy at IKEA Dubai Festival City and submit their applications.
Before applying, prepare an updated CV highlighting your:
Retail sales experience.
Customer service and communication skills.
Product knowledge and merchandising experience.
Stock handling and inventory management abilities.
Educational qualifications.
Ability to work in a fast-paced retail environment.
Make sure your CV clearly demonstrates how your experience and qualifications match the job requirements.
Apply for UAE National Sales Assistant Jobs in Dubai at IKEA Dubai Festival City and start building your retail career with Al-Futtaim Retail.