Travel and Logistics Supervisor Jobs in Dubai, UAE – Latest Job Opening.

Job Summary

ACWA Power offers career opportunities for experienced travel and reservations professionals to manage corporate travel arrangements, flight bookings, hotel accommodation, and transportation for employees and project personnel.

The Travel and Logistics Supervisor, also described as a Ticketing and Reservations Supervisor, is responsible for coordinating domestic and international travel, managing accommodation requirements, monitoring travel budgets, and ensuring compliance with company travel policies. The role involves working closely with internal departments, travel agencies, hotels, and logistics partners to arrange cost-effective and reliable travel services.

The successful candidate will help optimise travel expenses, review supplier invoices, maintain travel cost dashboards, and ensure employees receive accurate guidance on travel restrictions, visa requirements, and applicable travel procedures.

Job Details

• Company: ACWA Power
• Job Title: Travel and Logistics Supervisor
• Related Job Title: Ticketing and Reservations Supervisor
• Job Location: Dubai, UAE (confirm the exact work location)
• Department: Travel Management and Logistics
• Education: Bachelor’s degree or at least 3 years of relevant travel booking experience
• Preferred Certification: IATA Certification in Travel and Tourism
• Preferred Experience: 3+ years in a corporate travel or Travel Management Company (TMC) environment

Key Responsibilities of a Travel and Logistics Supervisor

1. Corporate Travel Booking and Reservations

• Act as the main office-based contact for employees requiring domestic and international travel arrangements.
• Manage flight bookings, hotel reservations, car rentals, and ground transportation.
• Coordinate accommodation and transportation for ACWA Power Group employees and project personnel during planned and unplanned outages.
• Arrange travel services for eligible third-party service providers and contractors.
• Compare flight schedules, hotel rates, car rentals, and transportation options to identify suitable and cost-effective arrangements.
• Coordinate with employees and relevant departments to ensure bookings meet operational requirements.
• Manage changes to travel arrangements and resolve booking-related issues promptly.

2. Accommodation and Outage Travel Coordination

• Manage hotel accommodation and transportation requirements for outage and non-outage activities.
• Liaise with the Planning Manager to ensure travel arrangements align with workforce mobilisation schedules and outage requirements.
• Coordinate international accommodation and transportation arrangements across multiple countries.
• Work with travel agencies, hotels, and logistics providers to secure appropriate services.
• Monitor accommodation availability, agreed hotel rates, and supplier arrangements.
• Support travel planning for project teams and third-party personnel when required.

3. Travel Budget and Cost Management

• Monitor travel expenditure to ensure bookings remain within approved departmental and project budgets.
• Obtain the necessary management approvals for flight requests, accommodation, and transportation costs.
• Create and maintain dashboards to track expenditure on flights, hotels, and ground transportation.
• Compare supplier quotations and identify opportunities to reduce travel costs without compromising operational requirements.
• Review flight, hotel, and transportation invoices for accuracy before payment processing.
• Verify charges against approved bookings, agreed rates, and supporting documentation.
• Track outage-related travel expenses and support accurate cost reporting across relevant departments and locations.

4. Travel Policies, Visa Requirements, and Compliance

• Stay informed about international travel restrictions, entry requirements, and applicable health or vaccination requirements.
• Coordinate with the People and Culture (P&C) department to confirm visa requirements for employees of different nationalities travelling to various countries.
• Verify relevant travel and entry requirements before confirming bookings.
• Develop, maintain, and communicate internal travel procedures and booking guidelines.
• Inform employees about changes to travel policies, booking procedures, or entry requirements that may affect their journeys.
• Ensure travel arrangements comply with company policies, approval processes, information security requirements, and applicable procedures.
• Follow relevant health, safety, security, and environmental requirements.

5. Travel Desk Support and Stakeholder Coordination

• Provide guidance to the Travel Desk team on current travel policies, procedures, and booking requirements.
• Support Travel Desk operations and provide cover when required.
• Work closely with the Travel Desk, Senior PCM, Planning Manager, and Resource Director.
• Maintain effective working relationships with travel agencies, hotels, transportation companies, and logistics partners.
• Respond to employee enquiries and resolve travel-related issues efficiently.
• Identify gaps in travel processes and recommend practical solutions to improve service quality and cost efficiency.
• Manage multiple priorities while maintaining accuracy and a high standard of customer service.

6. Reporting and Administrative Responsibilities

• Maintain accurate travel booking records, approval documentation, supplier invoices, and expenditure reports.
• Update travel cost dashboards and monitor budget performance.
• Ensure travel documentation is complete and appropriately maintained.
• Follow company information security policies when handling employee travel details and other confidential information.
• Perform additional duties assigned by management.

Educational Qualifications

Candidates applying for Travel and Logistics Supervisor jobs in Dubai should meet one of the following requirements:

• Bachelor’s degree in a relevant discipline; or
• At least 3 years of relevant experience in travel booking or reservations, as specified in the vacancy.

Preferred Certification: IATA Certification in Travel and Tourism.

Work Experience Requirements

Candidates should ideally have at least 3 years of experience in a corporate travel department or a Travel Management Company (TMC).

Relevant experience includes:

• Corporate travel management and flight ticketing.
• Domestic and international flight reservations.
• Hotel accommodation and ground transportation bookings.
• Travel budget monitoring and cost control.
• Supplier invoice verification and expense reporting.
• Travel documentation and international visa requirement coordination.
• Outage-related travel and workforce mobilisation planning.

Experience supporting large organisations, project teams, or international operations may be beneficial.

Required Skills and Competencies

Applicants should demonstrate the following skills:

• Knowledge of corporate travel management and reservation procedures.
• Familiarity with at least one Global Distribution System (GDS), such as Amadeus, Galileo, or Sabre.
• Strong organisational and time management skills.
• Excellent customer service, communication, and interpersonal abilities.
• Ability to compare travel options and identify cost-saving opportunities.
• Experience tracking budgets, reviewing invoices, and maintaining cost dashboards.
• Ability to coordinate with employees, management, travel agencies, hotels, and logistics partners.
• Strong problem-solving and troubleshooting skills.
• Ability to manage multiple bookings and competing priorities under pressure.
• Initiative in identifying operational gaps and implementing improvements.
• Flexibility and willingness to adapt to changing business requirements.
• Ability to work independently and contribute effectively as part of a team.

Work Environment and Communication

The role involves regular coordination with internal stakeholders, including the Travel Desk, Senior PCM, Planning Manager, and Resource Director. External communication includes travel agencies, hotels, transportation providers, and logistics partners.

The position requires an organised, customer-focused professional who can manage time-sensitive bookings, control travel expenses, and support employees travelling domestically and internationally.