Technical Lead – Retail Delivery

Full Time

Al Futtaim Private Company LLC

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

Job Role:
The Technical Lead will optimize the business and its operating model for assigned portfolios in line with the Business and IT strategy and forge resilient and trusting relationship with senior business stakeholders including Managing Directors and EIT Directors/GMs to enable valuable contribution to business to be enacted. Lead the business & IT strategy across (projects, service, risk) for the entire line of business & ensure financial competency is achieved across all IT business related activity by managing the IT spend, as well as ensure through governance that the best vendor solutions are adopted.

Job Responsibility:
Collaborate with the relevant tribe leads and chapter leads to facilitate the conceptualization of solutions
Support development of business cases, operating model changes, solutions, business buy-in; and integrate in planning and budgeting cycles and demand management process
Work with LOB Director, Tribe resources and Project managers to ensure that assigned projects remain on track
Ensure business benefit delivery and benefit optimization from demand cycle and actively promote results with the business
Oversee a lean, skilled and fully engaged team working in a matrix structure; working with matrix leaders to plan and prioritize workloads, set objectives, input into annual appraisals and support individuals to continually improve their performance and results.
Work within governance structure (Business & EIT) to govern and prioritize the business IT demand, fully aligned to business strategy and target operating model maturity
Act as business integration point for IT Service Delivery, SLA agreement, major Service Incident Management and Service Improvement for assigned portfolios
Build a strong partnership with business leadership and other key stakeholders to become fully integrated in decision-making and driving business strategic priorities

Required Skills:
Exceptional proven influencing skill at C level, managing senior management expectations and concerns
Ability to manage own schedule and adjust priorities and structure time in a fast-paced environment.
Significant retail experience with experience in leading & managing transformation initiatives
Very strong communication skills and change management mindset

What equips you for the role
10 years IT Experience, having 5-10 [Vertical] Business experience; 2-3 years management experience
Retail/Automotive/Finance/Treasury/Insurance/Banking/Real Estate business knowledge.
Degree in Computer Science/IT/Engineering/Science, preferably management training (MBA, etc.)