Job Overview
Al-Futtaim Electric Mobility is hiring an experienced Service Technician in Dubai, UAE, to join its BYD Aftersales Retail Team. This is an excellent opportunity for automotive technicians who want to develop their careers in the rapidly growing electric vehicle (EV) industry.
The EV Service Technician will be responsible for performing vehicle diagnostics, maintenance, troubleshooting, and repair work on BYD electric vehicles. The role requires practical technical knowledge of automotive electrical and electronic systems, EV battery technology, high-voltage components, and modern vehicle diagnostic equipment.
The successful candidate will ensure that all repair and maintenance activities meet manufacturer specifications, workshop safety requirements, and quality standards. This position offers an opportunity to work with advanced electric vehicle technologies while contributing to the future of sustainable transportation in the UAE.
Key Responsibilities
Electric Vehicle Diagnostics and Repairs
Perform diagnostic inspections, maintenance, and repair activities on BYD electric vehicles.
Identify and troubleshoot technical issues affecting electric vehicle systems and components.
Diagnose faults related to high-voltage electrical systems, EV batteries, and vehicle electronics.
Carry out mechanical and electrical repairs according to manufacturer guidelines and technical specifications.
Use approved diagnostic equipment and technical manuals to identify and resolve vehicle faults.
Ensure repairs are completed correctly the first time to minimise vehicle downtime and improve workshop productivity.
Vehicle Inspection and Maintenance
Perform routine vehicle inspections and preventive maintenance activities.
Conduct Electronic Vehicle Check (EVC) inspections and prepare accurate inspection reports.
Identify vehicle defects and recommend appropriate repair or maintenance solutions.
Ensure all repair and servicing activities comply with BYD manufacturer standards.
Maintain accurate technical records and documentation of completed repair work.
Workshop Safety and Operational Excellence
Follow all high-voltage (HV) safety procedures when working on electric vehicle systems.
Maintain a safe and organised workshop environment.
Follow established workshop processes, quality requirements, and 5S standards.
Ensure efficient utilisation of spare parts, tools, equipment, and other workshop resources.
Maintain proper handling and use of specialised automotive diagnostic equipment.
Report technical issues and operational concerns to supervisors when required.
Teamwork and Customer Service
Coordinate with workshop supervisors and other technicians to complete repair jobs efficiently.
Support the aftersales team in delivering high-quality vehicle maintenance and repair services.
Contribute to improving workshop productivity and repair quality.
Stay updated on the latest electric vehicle technologies, diagnostic procedures, and automotive innovations.
Maintain professional working relationships with colleagues and other departments.
Required Skills and Competencies
Candidates applying for EV Service Technician jobs in Dubai should possess the following technical and professional skills:
Strong automotive diagnostic and troubleshooting abilities.
Practical experience in vehicle maintenance and repair.
Good knowledge of automotive electrical and electronic systems.
Understanding of electric vehicle technology and battery systems.
Knowledge of EV charging systems and high-voltage components is preferred.
Ability to operate automotive diagnostic tools and interpret technical manuals.
Understanding of manufacturer repair procedures and technical specifications.
Strong attention to detail and commitment to quality workmanship.
Good communication and teamwork skills.
Ability to work independently and manage assigned repair tasks.
Strong awareness of workshop safety procedures.
Interest in emerging automotive technologies and electric mobility.
Education and Technical Qualifications
Applicants should meet the following educational requirements:
Diploma in Automotive Technology, Mechanical Engineering, or a related technical discipline.
ITI, NCVT, ITC, or an equivalent recognised technical qualification is also suitable.
Additional automotive electrical, electronic, or EV-related training will be an advantage.
EV or High-Voltage (HV) safety certification is preferred.
Experience and Knowledge
2–3 years of relevant experience in the automotive industry.
Previous experience as an Automotive Technician, Diagnostic Technician, Service Technician, General Repair Technician, or EV Technician.
Hands-on experience in automotive diagnostics, vehicle maintenance, and repair operations.
Experience working with electric or hybrid vehicles is highly preferred.
Good understanding of automotive electrical systems, electronic components, and high-voltage vehicle technology.
Experience using manufacturer-approved diagnostic equipment and technical repair manuals.
Knowledge of EV battery systems and charging technology is an advantage.
A valid UAE driving licence will be an added advantage.
Good command of English communication skills.
About the Team
The selected candidate will become part of the BYD Aftersales Retail Team within Al-Futtaim Electric Mobility.
The team supports customers throughout their electric vehicle ownership journey by providing professional maintenance, diagnostics, repair, and aftersales services. Working alongside experienced technicians and workshop supervisors, the EV Service Technician will contribute to operational excellence, technical quality, and customer satisfaction.