Sales Manager (Corporate)

Full Time


About us IHG® Hotels & Resorts is one of the world’s leading hotel companies, with around 345,000 colleagues working across more than 100 countries to deliver True Hospitality for Good.

Looking for a Sales Manager who will be responsible to manage sales activities and events inline with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel. To promote the desired work culture around the five winning ways – Aim higher, Work better together, Celebrate the difference, Do we care.

Every day is different, but you’ll mostly be delivering:
Travel when required to promote the hotel and develop potential business.
Monitors existing business and inputs into sales strategy meetings to maximize business.
Initiates and prepares tenders for business.
Assesses sales and marketing data.
Assists with the preparation of new products and services.
Assists in the evaluation of sales and marketing activities.
Analyses sales mix and likely impac
Monitors competitors’ activities and assists in marketing intelligence.
Refers sales leads to appropriate personnel within the InterContinental Hotels Group.
Sells to new, existing and prospective customers considering goals set forth in the sales
Strategy, negotiating optimum rate for the benefit of the business.
Services existing business through management of account bases.
Develop and maintain a regular pattern of sales calls (minimum of 25 sales calls)
Provides direction on, and conducts market
Actively solicit and book business following hotel standards.
Attend Industry Exhibitions to represent the hotels in front of prospect clients.
Grows existing business and establishes and pursues leads which will develop business
Initiates and prepares tenders for business
Monitors existing business and inputs into sales strategy meetings to maximize business.
Services existing business through management of account bases
Manage Accounts and ensure the constant generation of new corporate prospects for self
Work within the company’s Human Resource Management System to ensure the departmental
performance of staff is productive.
Ensure training needs analysis of your departmental staff is carried ou
Programmes are designed and implemented to meet needs.
Actively work at developing your staff and identify high potentials.
Maintain training records for all direct reports and ensure they do the same for their staff.
Conduct probation and formal performance appraisal in line with company guidelines.
Coach, counsel and discipline staff, providing constructive feedback to enhance performance.
Regularly communicate with staff to maintain good relations
Prepare detailed induction programmers for new staff.
Maintain a comprehensive, current and guest focused set of departmental standards and
procedures and oversee their implementation.
Conduct client interviews to touch-base feedback and create future opportunities
Entertain clients three times minimum per week to break the ice / promote the hotel’s facilities
and to grow relationships
Accurately and promptly fulfilling Anticipate guest’s needs.
Plan and conduct familiarization tours and site inspections.
Demonstrate service attributes in accordance with industry expectations and company
Being attentive to guests.

Maintain a high level of knowledge which affects the g
Demonstrating a ‘service’ attitude
Taking appropriate action to resolve guest complaints

Minimum of 2 years experience in the same field Sales & Hospitality
Good communication skills
Bachelor’s degree / higher education qualification