Job Overview
Al-Futtaim Electric Mobility is hiring a motivated and customer-focused Sales Executive in Dubai, UAE, to join its BYD automotive sales team. This is an exciting opportunity for experienced sales professionals who want to build their careers in the rapidly growing electric vehicle (EV) industry.
BYD is a global technology and automotive company recognised for its innovations in electric mobility, battery technology, and sustainable transportation. As part of Al-Futtaim Automotive, the Sales Executive will play an important role in promoting BYD electric vehicles, converting customer enquiries into sales, and delivering an outstanding vehicle purchasing experience.
The successful candidate will be responsible for managing sales leads, understanding customer requirements, arranging vehicle test drives, negotiating sales, and guiding customers through the complete buying process, from initial enquiry to final vehicle handover.
Key Responsibilities
Automotive Sales and Customer Relationship Management
Represent BYD professionally and act as a trusted advisor to customers interested in purchasing electric vehicles.
Understand customer preferences, budget requirements, and mobility needs to recommend suitable BYD models.
Guide customers through the complete vehicle purchasing journey, including enquiries, product demonstrations, test drives, negotiations, and vehicle handovers.
Build and maintain strong customer relationships to encourage repeat business and referrals.
Provide accurate information about BYD vehicle features, specifications, technology, and benefits.
Deliver a professional and personalised customer experience throughout the sales process.
Sales Targets and Business Development
Achieve and exceed assigned monthly automotive sales targets.
Identify new business opportunities and maximise vehicle sales potential.
Convert customer enquiries and digital leads into successful vehicle sales.
Identify upselling and cross-selling opportunities to increase overall sales revenue.
Maintain an active sales pipeline and consistently follow up with prospective customers.
Develop strategies to improve lead conversion rates and achieve sales performance objectives.
Lead Management and Sales Operations
Manage incoming customer enquiries through company sales systems and digital sales platforms.
Ensure all leads are accurately recorded, tracked, and followed up within the required timelines.
Maintain updated customer information, sales records, and pipeline reports.
Coordinate with marketing teams to manage campaign-generated leads and customer enquiries.
Work closely with finance and aftersales departments to ensure smooth vehicle purchasing and delivery processes.
Monitor sales activities and provide regular updates on customer interactions and business opportunities.
Customer Experience and Brand Representation
Deliver a premium customer experience while representing the BYD brand.
Explain electric vehicle technology, battery innovations, charging solutions, and vehicle benefits to potential customers.
Arrange and coordinate vehicle test drives and product demonstrations.
Support customers throughout the vehicle finance, documentation, and delivery process.
Maintain professional communication and ensure customer satisfaction at every stage.
Promote BYD’s commitment to sustainable transportation and innovative mobility solutions.
Required Skills and Competencies
Candidates applying for Sales Executive jobs in Dubai at Al-Futtaim Electric Mobility should demonstrate:
Strong automotive sales and customer relationship management skills.
Excellent communication, negotiation, and presentation abilities.
Proven ability to achieve and exceed sales targets.
Experience in lead generation, lead conversion, and sales pipeline management.
Strong customer follow-up and relationship-building skills.
Good understanding of digital sales platforms and customer management systems.
Ability to explain automotive products, vehicle features, and technical information.
Customer-focused approach with strong interpersonal skills.
Excellent time management and organisational abilities.
Ability to work independently and as part of a target-driven sales team.
Interest in electric vehicles, automotive innovation, and sustainable mobility.
Strong motivation, resilience, and a results-oriented mindset.
Education and Qualifications
A relevant educational qualification is preferred.
Additional qualifications or training in Sales, Marketing, Business Administration, or Automotive Management will be an advantage.
Knowledge of electric vehicle technology and automotive products is beneficial.
Experience and Knowledge
Minimum 2 years of proven sales experience in the UAE.
Previous experience in the automotive industry is preferred.
Experience with electric vehicle (EV) or luxury automotive brands will be an added advantage.
Demonstrated success in converting sales leads and managing customer pipelines.
Experience handling customer enquiries, product demonstrations, negotiations, and vehicle sales.
Good understanding of automotive sales processes and customer relationship management systems.
Fluency in English is required.
Knowledge of additional languages will be an advantage.
A valid UAE driving licence is mandatory.
About the Team
The selected candidate will join a performance-driven automotive sales team within Al-Futtaim Electric Mobility.
The team focuses on delivering exceptional customer experiences, increasing vehicle sales, and promoting innovative electric mobility solutions across the UAE. Working closely with marketing, finance, and aftersales departments, the Sales Executive will help customers make informed vehicle purchasing decisions while contributing to the growth of BYD in the UAE automotive market.