Job Overview
Khansaheb Group is seeking an experienced Sales Executive for MISK Gold & Jewellery in Dubai, UAE. The successful candidate will assist customers in selecting jewellery, provide personalized styling recommendations, answer product enquiries, process sales transactions, and maintain an attractive retail store environment.
This opportunity is ideal for a customer-focused sales professional with at least five years of relevant experience, preferably in the jewellery, luxury goods, or fashion retail industry. Arabic language proficiency is essential, along with excellent communication skills, strong product knowledge, and the ability to build lasting customer relationships while achieving sales targets.
Key Responsibilities
Jewellery Sales and Customer Service
- Welcome customers warmly and provide personalized assistance with jewellery selection, product styles, and suitable options for different occasions.
- Understand customer preferences, requirements, and budgets to recommend appropriate jewellery products.
- Explain product features, designs, styles, and current fashion trends to help customers make informed purchasing decisions.
- Handle customer enquiries, special requests, and product-related questions professionally.
- Deliver an exceptional customer experience and build long-term relationships through effective clienteling.
- Support sales growth by identifying customer needs, recommending suitable products, and promoting available collections.
Store Operations and Visual Merchandising
- Maintain the store’s cleanliness, organization, and overall presentation.
- Assist with visual merchandising by arranging jewellery displays and presenting products attractively.
- Restock shelves and display areas while ensuring products are properly organized.
- Participate in inventory counts and monitor stock levels.
- Follow company procedures for handling jewellery, customer transactions, and store merchandise.
Sales Reporting and Business Coordination
- Prepare daily and monthly sales reports, inventory reports, customer enquiry reports, and designer enquiry reports.
- Maintain accurate records of customer requests and sales-related activities.
- Coordinate with jewellery designers regarding sales enquiries, product deliveries, returns, and other customer requirements.
- Collect customer feedback and share relevant insights with management to improve products and services.
- Assist with social media postings and product promotions under the guidance of the line manager.
Exhibitions and Additional Responsibilities
- Participate in jewellery exhibitions and promotional events when required.
- Support customer home visits or other sales-related activities based on business requirements.
- Coordinate with internal teams and designers to ensure smooth customer service and order fulfilment.
- Perform additional duties assigned by management to support business operations.
Qualifications, Experience and Skills
- Minimum 5 years of relevant sales experience, preferably in jewellery, luxury retail, gold and jewellery, or the fashion industry.
- Arabic-speaking proficiency is mandatory.
- Excellent verbal communication, interpersonal, and customer service skills.
- Strong jewellery product knowledge and an understanding of fashion trends and styling preferences.
- Proven ability to build customer relationships and deliver personalized shopping experiences.
- Strong commercial awareness and a sales-oriented mindset.
- Experience in a customer-facing retail environment.
- Good organizational skills, attention to detail, and the ability to prepare sales and inventory reports.
- Flexibility to attend exhibitions, support customer visits, and perform other sales activities when required.
Job Details
- Company: Khansaheb Group
- Business Unit: MISK Gold & Jewellery
- Job Title: Sales Executive
- Job Category: Staff
- Job Location: Dubai, United Arab Emirates (UAE)
- Employment Type: Full-time
- Experience Required: Minimum 5 years