Job Overview
Al-Futtaim Retail is seeking a motivated and customer-focused Sales Assistant to join the Ted Baker team at Mall of the Emirates (MOE) in Dubai, United Arab Emirates. This opportunity is ideal for candidates with retail sales experience who enjoy working with customers, have a passion for fashion, and can contribute to a positive in-store shopping experience.
As a Sales Assistant, you will support daily store operations, assist customers with product selection, promote sales, and maintain high standards of store presentation. You will play an important role in achieving sales targets, building customer relationships, and ensuring every customer receives friendly and professional service.
Candidates with 1–2 years of retail sales experience, good communication skills, and a strong customer service mindset are encouraged to explore this Sales Assistant vacancy in Dubai.
Key Responsibilities of a Sales Assistant
1. Customer Service and Customer Engagement
- Welcome customers with a friendly greeting and a positive attitude when they enter the store.
- Create a professional first impression by maintaining a neat appearance and following the company’s dress code.
- Understand customer needs and provide relevant information about products, features, and availability.
- Assist customers in finding suitable products and delivering a smooth shopping experience.
- Answer customer questions and provide prompt assistance throughout the sales process.
- Thank customers for visiting the store and encourage them to return.
2. Store Operations and Maintenance
- Maintain a clean, organized, and welcoming retail environment throughout the shift.
- Keep the sales floor, fitting rooms, and cash counter clean and presentable.
- Assist customers in fitting rooms and respond to their requests in a timely manner.
- Recommend complementary products where appropriate to improve the customer experience and increase sales.
- Provide efficient service at the cash counter and assist with gift cards and other available services.
- Capture customer information in the store database in accordance with company policies.
3. Sales Generation and Target Achievement
- Engage proactively with customers to identify their needs and recommend appropriate products.
- Use product knowledge and effective selling techniques to support sales growth.
- Work towards achieving individual and store sales targets set by management.
- Identify opportunities for upselling and cross-selling while maintaining a customer-first approach.
- Support store management in daily sales activities and business objectives.
- Contribute to customer satisfaction, repeat business, and overall store performance.
Required Skills for Sales Assistant Jobs in Dubai
Candidates applying for this Sales Assistant position should possess the following skills:
- Excellent verbal communication and interpersonal skills.
- Strong customer service and relationship-building abilities.
- Knowledge of retail sales techniques and product presentation.
- A customer-focused attitude and a professional approach to selling.
- Ability to maintain store cleanliness and organization.
- Good attention to detail and a proactive working style.
- Ability to work effectively with colleagues in a fast-paced retail environment.
Qualifications and Experience
To qualify for this Sales Assistant job in Dubai, applicants should meet the following requirements:
- Education: High school diploma or equivalent qualification.
- Experience: 1–2 years of retail sales experience.
- Communication: Good verbal communication skills.
- Sales Skills: Ability to engage customers, explain product features, and support sales targets.
- Physical Requirements: Ability to stand for a minimum of eight hours and perform heavy lifting as required.
- Additional Advantage: Previous experience in fashion retail or a premium retail environment may be beneficial.
About Al-Futtaim Retail
Al-Futtaim Retail is part of the Al-Futtaim Group, a diversified business group with a long-standing presence across the Middle East and international markets. Its retail portfolio includes recognized brands such as IKEA, ACE, Marks & Spencer, and brands within the Inditex Group.
Job Details
- Job Title: Sales Assistant
- Brand: Ted Baker
- Company: Al-Futtaim Retail
- Location: Mall of the Emirates (MOE), Dubai, UAE
- Job Category: Retail Sales / Fashion Retail
- Experience Required: 1–2 years
- Education: High school diploma or equivalent
- Key Skills: Customer service, retail sales, product knowledge, sales generation, and store maintenance