Sales Account Manager- Services Business

Full Time

Al Futtaim Private Company LLC

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

Job Roles:

Strong liaison and negotiation skills with clients, vendors, and partners.
Explore market for new customers and develop strong customer base for the services business.
Attend Sales meetings, Site survey visits, collect and provide all necessary sales enquiry input for Estimation and submit quotation and tenders for Small- Medium and Large Maintenance Contracts of Security, AV, BMS, IT and other LV systems.
Able to work under pressure and fast-paced environment, willing to work extended hours for achieving sales targets.
Responsible of the Services business AMC Sale in Abu Dhabi and achieve quarterly and yearly AMC sales target of the division.
Manage AMC sales business of small -medium and enterprise-level customers for the CCTV, Access Control, Intrusion Detection, Intercom, GRMS, BMS, AV and IT systems for the services business.
Manage small and medium upgrade/casual job projects related to Security, ELV and IT systems to develop and grow services business.

Provide major managerial inputs in tendering and job estimation activities.
Prepare monthly sales and Sales, project pipeline report
Plan, monitor, and coordinate and develop new Sales accounts and projects. Generate continuous and constant business opportunity.
Security Consultants
Fitout Companies
Responsible for revenue, gross margin and profit achievement for the division based on budgeted sales target.
Prepare Sales Plan and Manage sales from existing and new Accounts.
Generate new customer accounts.
Sales meetings, Site survey visits, collect and provide all necessary sales enquiry input for Estimation and submit quotation and tenders for Small- Medium and Large Maintenance Contracts of Security, AV, BMS, IT and other LV systems.

Follow-up for invoicing and collections of Sales on executed projects and jobs.
Respond directly to sales enquiry calls from clients
Present prospective clients with the department’s full range of product range and services
Ensure the healthy customer relation for repeat orders from new and existing clients

Job Context:

External Work Relationships:
Suppliers: Market, Products, material acquisition and consumables; Subcontractors: specialized services.

Internal Work Relationships within Group:
Accounts: Budgeted sales Target, Invoice details, Purchase: LPO and ERP issues; Tendering: Estimation queries; HRD: Training programs and schedules.

Skills:
Company-Specific Knowledge:
ERP
Knowledge of industry-specific quality and productivity standards
Technical know-how related to specific project requirements
Products, technical descriptions, and applications
Knowledge of security system regulatory requirement in Dubai, Abu Dhabi, Al Ain Northern and Western region, and other UAE emirates in general.
Knowledge of AMC contracts, KPI and SLA

People Skills:
Stress-Management skills
Problem-Solving and conflict-resolution skills
Communication skills
Perseverance and hardworking nature

What equips you for the role:
Minimum Qualifications and knowledge:
Graduate Engineer in Electronics/Computer Sciences

Minimum Experience:
UAE Driving License
5 years of Sales experience in Projects and Services sales business for Security, AV, BMS, IT and other LV systems.