Quotation Coordinator

Full Time

Naffco FZE

NAFFCO Group is among the world's leading producers and suppliers of top-tier firefighting equipment, fire protection systems, fire alarms, security and safety engineering systems worldwide. Since its humble beginnings, NAFFCO has grown from its headquarters in Dubai, UAE to expand to over 100 countries around the world.
  • Job Details:
    Manage and interpret customer requirements – speaking with clients to understand, anticipate and meet their needs.
  • Prepare proposals to our company standards and terms & condition
  • Evaluate the tenders and RFQ inquiries based on compliance template format comprises the technical, commercial, contractual & legal terms, risks and any stipulated terms and condition.
  • Liaise with other members of the company and other technical experts, respond to prospect’s technical needs and objections in a timely manner.
  • Close the deals for the best interest of our company and complying with the policy and terms & conditions
  • Present, discuss and mutually agree on the technical and commercial terms with the customers
  • Follow up the quotations and projects status with the customers
  • Negotiate tender and contract terms to meet both client and company needs
  • Formulate the contracts terms/offers to cover the scope of work & supply, technical & commercial, contractual & legal terms and any applicable terms & condition
  • Upon receipt of the order and signing the contract
  • Acknowledge the order with thanks to customer upon receipt of the signed contract or purchase order
  • Carefully review the order scope and terms. If the order scope and terms are accepted, otherwise, request amendment from the customer
  • Issue order confirmation (or remarks on the order if any discrepancy) to the customer
  • Official hand over to the project implementation and order processing team, minutes of meeting to be issued and signed by team leaders, the order will be registered in the orders log as ordered by the order management team
  • However, keep follow up on the implementation as project owner with coordination with order processing team
  • Monitor the delivery process and assure that the customer is satisfied from the delivery process and compliance of the delivered items to the contract/order
  • Support marketing activities by attending trade shows, conferences and other marketing events
  • Candidate Profile:
  • A team player with high level of dedication
  • Bachelor Degree in Mechanical/Electrical
  • Excellent knowledge in Microsoft Applications
  • Well – Organized and responsible with an aptitude in problem solving
  • Experience: 3 – 5 yrs. | Opening: 2
  • Education: Bachelor of Technology/Engineering(Electronics/Telecommunication, Mechanical)
  • Nationality: Indian, Jordanian, Filipino, Pakistani
  • Industry Type: Construction / Civil Engineering
  • Gender: Male
  • Functional Area: Data Entry / Operations / Back Office Processing