Quality Assurance Manager

Full Time

Al Futtaim Private Company LLC

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

Job Responsibility:

Audits and Inspections:
Lead the team in conducting regular quality audits and site inspections.

Quality Standards Development:
Develop, implement, and oversee quality assurance policies and procedures.

Document Review and Feedback:
Review technical documents and provide constructive feedback to improve quality.

Coordination and Communication:
Work closely with project teams to ensure quality objectives are met and effectively communicate quality expectations.

Team Leadership:
Manage and mentor the QA team, identifying training needs and opportunities for growth.

Complaints and Non-Conformance:
Investigate issues, develop corrective actions, and ensure continuous improvement

Data Management:
Collect, analyze, and report on quality data, identifying trends and areas for improvement.

ISO Certification Management:
Lead the initiative to obtain and maintain ISO certifications relevant to our industry, such as ISO 9001 for Quality Management Systems and ISO 14001 for Environmental Management, ISO 45001 for Health and Safety Management System, and ISO 41001 for Facility Management System.

Technical Standards Enforcement:
Ensure that all construction and facility management projects meet technical standards and specifications, including structural integrity, materials quality, and engineering practices.

Required Skills:
Strong leadership and team management skills.
Excellent communication and problem-solving abilities.
Proficiency in relevant software and QA tools.
Good verbal skills (Read and Write both in English)
Ability to work effectively in a team environment.
Behavioral Competencies:

Good interpersonal and communication skills
Professional Knowledge
Working in a multi-cultural environment
What qualifies you for the role

Minimum qualification
Bachelor’s degree in a related field (Engineering degree in Electrical or Mechanical engineering is preferred).

ISO 9001:2015 and IRCA registration as QMS Lead Auditor.
Ideally, you hold certifications such as ASQ-CMQ, CQA or CQE