Quality and Trade Compliance Manager

Full Time


ABB is a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. The company’s solutions connect engineering know-how and software to optimize how things are manufactured, moved, powered and operated. Building on more than 130 years of excellence, ABB’s 105,000 employees are committed to driving innovations that accelerate industrial transformation.

Job Responsibilities:
Designing, maintaining, implementing and amending business process requirement for the responsible business location / division / area in line with the functional, division, business area instructions

Taking all necessary actions to resolve customer issues related to quality, customer warranty issues, coordinating with sub- suppliers, feeder factories to resolve the quality issues
Reporting quality related KPI monitored as required by the division / Hub, creating customer complaints in relevant portals and keeping track to resolve the issues
Conducting necessary supplier quality audits and reviewing and reporting their performance yearly and integrating HSE as an imperative measure in all quality Initiatives
Maintaining and organizing records, documentation, attending customer / supplier meetings related to QA/QC

Monitoring and taking actions to achieve the local business quality KPIs targets set by the divisions management and discussing with the internal team as necessary to achieve the targets
Initiating and reporting quality improvement actions within the local business process to improve the process quality and related savings

Education & Experience:
Bachelor’s degree in an applicable field: Engineering, Manufacturing Supply chain or similar with at least 8 years of work experience, with a significant number engaging in systemic continuous improvement
Preferred experience in an industry leading company with recognized excellence in lean Six Sigma, proficient with Microsoft Power Automate + SharePoint, Microsoft Power BI proficiency will be added advantage
SAP proficiency preferred or Experience with ERP Systems, utilizing methodologies for processes improvement and efficiency, agile methodology in problem solving and project execution, leading ISO audits and participating in ICV process including improvement plan follow up
Fluency in English language is mandatory

ABB Drive Products is a technology leader serving industries, infrastructure and machine builders with world-class drives and self-starters. With our products, global scale and local presence, we help our customers to improve energy efficiency, productivity and safety. Our people and culture are the foundation of our success. We all together make the difference for our customers every day.