Product Manager – Retail & Digital Jobs in Dubai, UAE | Apply Now.

The Product Manager – Retail & Digital is responsible for the day-to-day ownership, development, roadmap planning, and continuous improvement of digital product platforms used across retail operations. The role focuses on the Akeneo Product Information Management (PIM) system while also supporting eCommerce platforms such as Kibo Commerce and Shopify and the HCL DX Content Management System.

Working closely with business, technology, eCommerce, marketing, data, and content teams, the Product Manager translates business requirements into clear technical solutions. The position plays an important role in managing product data, digital content, system configurations, testing, quality assurance, integrations, and platform enhancements across GCC and Asian markets.

Key Responsibilities

Akeneo PIM Product Ownership

• Own and manage the Akeneo PIM product backlog, roadmap, and priorities.
• Develop and maintain product data models, attributes, families, categories, and enrichment workflows.
• Manage product taxonomy and automation rules to improve data consistency and system efficiency.
• Monitor catalog quality, product completeness, enrichment progress, active products, and delisted products.
• Define reporting and dashboard requirements to improve product data visibility.
• Coordinate SAP-to-Akeneo attribute mapping and product-family structures with technology and integration teams.
• Assess new Akeneo features and capabilities, including AI-powered enrichment, DAM, and classification tools.
• Identify opportunities to improve product information workflows, automation, and data quality.

eCommerce Platform Support

• Support eCommerce product teams with catalog management, merchandising, and digital content publishing.
• Ensure product information flows effectively from the PIM system to websites, applications, and digital storefronts.
• Prepare business requirements, user stories, testing scenarios, and User Acceptance Testing (UAT) requirements.
• Support integrations across headless and composable web and mobile platforms.
• Coordinate PIM and Algolia data flows to support search, merchandising, personalization, and digital customer experiences.

CMS & Digital Content Management

• Support content configuration and publishing activities through the HCL DX Content Management System.
• Help maintain consistent product, promotional, and campaign content across brands, markets, and languages.
• Coordinate digital asset management and multilingual content workflows with content teams.
• Support improvements to digital content processes and publishing standards.

Cross-Functional Collaboration

• Serve as a key coordination point between Product, eCommerce, Content, Marketing, Engineering, GTDP, Data, and external technology partners.
• Gather and analyze business requirements from multiple stakeholders.
• Convert business requirements into detailed technical specifications and actionable product requirements.
• Work with IT and integration partners to support successful delivery of platform initiatives.
• Coordinate configuration, testing, QA, UAT, deployment, and continuous platform improvements.
• Define and maintain role-based access control (RBAC) requirements for supported platforms.

Required Skills & Competencies

• Strong analytical and data-driven approach to product management.
• Excellent problem-solving and decision-making skills.
• Ability to translate business requirements into clear technical specifications.
• Ability to communicate technical concepts effectively to business stakeholders.
• Strong stakeholder management skills across business units, brands, technology teams, and external vendors.
• High attention to detail, particularly in product data, taxonomy, content, and governance.
• Strong understanding of digital retail and eCommerce processes.
• Excellent communication, coordination, and collaboration skills.

Qualifications & Experience

• Minimum 3 years of experience in product ownership or product management within eCommerce, digital retail, or a related field.
• Hands-on experience with a Product Information Management (PIM) platform.
• Experience with Akeneo PIM, including product data modeling, attributes, families, categories, and automation rules, is preferred.
• Experience with eCommerce platforms such as Kibo Commerce, Shopify, or similar headless/composable platforms.
• Experience working with a CMS such as HCL DX or an equivalent enterprise content management platform.
• Good understanding of product architecture, solution architecture, APIs, system integrations, and middleware.
• Experience with enterprise systems such as SAP and integration between business and digital platforms is an advantage.

About Al-Futtaim Retail

Al-Futtaim Retail is part of the Al-Futtaim Group, with a long-standing presence across the region and operations spanning multiple markets. The company works with internationally recognized retail brands and operates across MENA and Southeast Asia.

The organization focuses on creating modern retail experiences through physical stores and digital platforms, with continued investment in digital innovation, artificial intelligence, customer experience, and loyalty solutions.

With a diverse workforce representing more than 100 nationalities across over 10 countries, Al-Futtaim Retail promotes collaboration, innovation, and professional development.