Polestar Specialist Jobs in Dubai, UAE | Al-Futtaim Automotive

Al-Futtaim Automotive is seeking a motivated and customer-focused Polestar Specialist to join its electric mobility team in Dubai, United Arab Emirates. This opportunity is suitable for professionals with experience in automotive sales, luxury retail, premium hospitality, aviation, customer service, or other customer-focused industries.

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The Polestar Specialist will represent the brand and help customers explore Polestar electric vehicles, EV technology, and the future of sustainable mobility. The position combines vehicle sales, customer relationship management, product demonstrations, lead generation, and premium customer service.

About the Role

As a Polestar Specialist, you will be one of the key customer-facing representatives of the brand. Reporting to the Space Manager, you will guide prospective customers throughout their journey, from their initial interaction and product discovery through the vehicle sales process.

The successful candidate should be comfortable explaining electric vehicle technology in a simple and engaging manner while creating a premium retail experience.

This position requires strong communication skills, a sales-driven approach, and genuine interest in automobiles and electric mobility.

Key Responsibilities

Vehicle Sales & Business Development

• Work towards achieving individual and branch vehicle sales targets.
• Identify potential customers and develop new sales opportunities.
• Build and maintain a healthy pipeline of prospective buyers.
• Follow up with leads and support customers throughout the purchasing journey.
• Encourage repeat business and referrals by developing long-term customer relationships.
• Use approved sales and prospecting systems to manage customer interactions and opportunities.

Customer Experience

Deliver a professional and engaging experience to customers visiting the Polestar Space.

Understand individual customer requirements and provide relevant information about vehicles, features, technology, and electric mobility solutions.

Maintain high customer-service standards and contribute to customer satisfaction and feedback objectives.

Polestar Product Presentations

Introduce customers to the Polestar vehicle range and provide clear explanations of available features and technologies.

The role includes educating customers about:

• Electric vehicle technology
• Vehicle features and specifications
• EV ownership
• Charging and EV infrastructure
• Sustainable mobility
• Relevant automotive technologies

Candidates should be able to communicate technical information clearly to customers with different levels of automotive knowledge.

Lead Generation & Customer Relationships

Develop relationships with both prospective and existing customers to create future sales opportunities.

Maintain regular communication with leads, manage follow-ups, and help convert qualified prospects into customers.

Strong prospecting and lead-conversion abilities will be important for success in this position.

Sales Administration & Compliance

Ensure sales-related documentation is completed accurately and according to company procedures.

Follow applicable company requirements concerning payments, cash handling, credit procedures, customer documentation, and other sales processes.

Market & EV Knowledge

Keep up to date with developments affecting the automotive and electric vehicle industry, including:

• New Polestar products and features
• Electric vehicle technologies
• EV charging infrastructure
• Automotive industry trends
• Competitor activities
• Customer preferences and market developments

Continuous product knowledge will help the specialist provide accurate and useful information to customers.

Required Skills

Candidates should demonstrate strong abilities in:

• Automotive or retail sales
• Customer relationship management
• Sales negotiation and influencing
• Lead generation and prospecting
• Customer service
• Product demonstrations
• Communication and presentation
• Problem-solving
• Conflict resolution
• Team collaboration
• Sales target achievement

The successful candidate should be energetic, proactive, self-motivated, and comfortable working in a customer-facing sales environment.

Experience Requirements

Applicants should have a minimum of 2 years of relevant professional experience.

Relevant backgrounds may include:

• Automotive sales
• Luxury or premium retail
• Hospitality
• Airline or aviation services
• Customer experience
• Event management
• Premium branded services
• Other highly customer-focused industries

Previous experience delivering premium customer experiences would be particularly valuable.

Automotive industry or electric vehicle experience is advantageous but may not be essential for candidates with a strong customer-service and sales background.

Education Requirements

A Bachelor’s degree is preferred, although candidates with suitable professional experience may also be considered.

Driving Licence

Applicants should hold a valid UAE driving licence.

Language Requirements

Strong spoken and written English communication skills are essential.

Arabic language ability is desirable.

Knowledge of additional languages such as Hindi, Urdu, Tagalog, Farsi, or other commonly spoken regional languages may also be advantageous in a diverse customer environment.

About the Polestar Space Team

The Polestar Space team represents the customer-facing side of the electric vehicle brand. Team members work together to create informative and engaging experiences while helping customers understand Polestar vehicles and electric mobility.

The environment focuses on customer experience, teamwork, innovation, product knowledge, and the transition towards more sustainable transportation.

Job Details

Job Title: Polestar Specialist
Company: Al-Futtaim Automotive
Brand: Polestar
Location: Dubai, United Arab Emirates
Industry: Automotive / Electric Vehicles
Experience: Minimum 2 years of relevant experience
Driving Licence: Valid UAE driving licence required
Language: Fluent English required
Employment Type: Full-time

How to Apply

Candidates interested in Polestar Specialist jobs in Dubai should review the employer’s complete eligibility criteria and submit their application through the official recruitment channel provided for the vacancy.

Applicants should ensure their CV clearly highlights relevant experience in automotive sales, luxury retail, customer service, hospitality, sales target achievement, or electric vehicles.

Job Seeker Notice

Always verify the vacancy and recruitment communication through official channels before providing personal information. Legitimate job seekers should be cautious of individuals requesting payment in exchange for guaranteed employment.