Export Sales Engineer Jobs in Saudi Arabia | EXA Ceramics Careers.

Job Overview

EXA Ceramics is seeking a qualified and results-driven Export Sales Engineer to support project sales, develop customer relationships, and expand business opportunities in Saudi Arabia. This role is suitable for sales professionals with experience in technical sales, project sales, customer relationship management, and business development.

The successful candidate will promote the company’s product portfolio, develop relationships with contractors and consultants, identify potential projects, prepare technical submissions, and deliver sales targets. The position also requires effective coordination with internal departments to ensure customer satisfaction, timely product delivery, and efficient sales operations.

Candidates with a bachelor’s degree and 4–6 years of relevant sales experience are encouraged to review the official vacancy requirements.

Job Purpose

The Export Sales Engineer is responsible for identifying new business opportunities, providing technical sales solutions, developing strategic customer relationships, and converting prospects into successful sales.

The role involves understanding customer requirements, preparing commercial and technical proposals, developing project sales opportunities, and achieving the Project Sales Department’s revenue and performance targets in accordance with company policies and quality standards.

Key Responsibilities

1. Customer Relationship Management and Business Development

• Build and maintain strong relationships with decision-makers at major contracting companies.
• Develop professional networks with architects, designers, consultants, contractors, and other key industry stakeholders.
• Work with project owners, main contractors, subcontractors, and consultants to identify and develop sales opportunities.
• Establish relationships with product specifiers and consultants to secure approvals for company products.
• Develop and maintain a comprehensive project pipeline covering relevant market sectors within the assigned territory.
• Identify new customers and assess existing accounts to determine their business potential.
• Collaborate with management to prioritize strategic customers and projects that can contribute to sales growth.

2. Export Sales and Marketing

• Promote and sell the company’s product portfolio to potential and existing customers.
• Identify new markets, sales channels, and business opportunities to support export sales growth.
• Work with the Sales Manager to establish annual sales targets, product volumes, selling prices, and revenue forecasts.
• Develop sales strategies aligned with business objectives and customer requirements.
• Prepare and deliver sales presentations that communicate product features, technical benefits, and commercial value.
• Negotiate with customers to develop commercially viable proposals and close sales opportunities.
• Monitor project progress and follow up with customers to convert potential opportunities into confirmed orders.

3. Technical Sales and Customer Support

• Understand customer requirements and recommend suitable products and solutions.
• Respond to technical inquiries and coordinate with relevant internal teams to provide accurate information.
• Assist customers with product specifications, technical documentation, and prequalification requirements.
• Address customer complaints professionally and coordinate corrective actions to achieve satisfactory outcomes.
• Maintain regular communication with customers throughout the sales process.
• Support customer account management and follow up on outstanding payments in coordination with the finance department.

4. Sales Reporting and Documentation

• Maintain accurate records of customer accounts, sales activities, transactions, and project opportunities.
• Prepare monthly project sales reports covering project status, customer activities, sales forecasts, and potential business risks.
• Update customer information, sales opportunities, and project developments in CRM and C4C systems on a weekly basis.
• Prepare technical prequalification documents and product submittals in accordance with customer and project requirements.
• Monitor sales performance against established targets and report deviations to management.
• Maintain organized documentation to support business planning, sales forecasting, and management decisions.

5. Internal Coordination and Sales Administration

• Coordinate with logistics, warehouse, stores, and finance teams to facilitate timely product delivery.
• Work with the finance department on internal invoicing and payment processing.
• Follow up on customer orders and delivery schedules to support smooth sales operations.
• Participate in sales meetings and contribute ideas for improving business processes and customer service.
• Ensure all sales activities comply with company policies, procedures, and approval requirements.
• Protect company assets, confidential information, and business reputation.

6. Performance Management and Continuous Improvement

• Execute planned sales activities to achieve operational and business development targets.
• Use available resources efficiently to meet deadlines and maintain cost effectiveness.
• Prepare periodic performance reports, including progress against plans and explanations for any deviations.
• Resolve routine sales and operational issues and escalate complex matters to management.
• Identify opportunities to improve sales processes, customer engagement, and reporting efficiency.
• Maintain up-to-date technical and commercial knowledge relevant to the role.

7. Quality, Compliance, and Workplace Safety

• Follow applicable company policies, procedures, and work instructions.
• Ensure sales proposals and product documentation meet relevant quality requirements.
• Comply with applicable safety, environmental, and quality management procedures.
• Support the delivery of products and services in accordance with established company standards.
• Maintain professional conduct and compliance throughout customer and business interactions.

Academic Qualifications

• Bachelor’s degree in a relevant discipline.

Work Experience

• 4–6 years of relevant professional experience in sales, export sales, project sales, technical sales, or business development.
• Experience managing customer accounts and developing relationships with contractors, consultants, and other business stakeholders is beneficial.
• Previous experience in ceramic products, building materials, construction products, or related industries may be advantageous.

Technical and Functional Skills

• Sales presentations and product demonstrations.
• Sales promotion and business development.
• Technical and solution-based selling.
• Customer relationship management.
• Project sales and pipeline management.
• Commercial negotiations and sales forecasting.
• Technical prequalification and product documentation.
• CRM and C4C system updates.
• Sales reporting and customer account management.
• Cross-functional coordination and customer support.

Key Competencies

• Strong communication and interpersonal skills.
• Relationship-building and networking abilities.
• Commercial awareness and a results-oriented mindset.
• Strong negotiation and presentation skills.
• Analytical thinking and problem-solving abilities.
• Effective time management and organization.
• Customer-focused approach and professional conduct.
• Ability to work independently and collaboratively.
• Commitment to quality, compliance, and continuous improvement.

Job Location

Saudi Arabia (SA)