Job Overview

M&S is looking for an experienced Online Merchandiser to join its retail team in Dubai, UAE. This role is ideal for professionals with experience in e-commerce, website merchandising, digital content management, and online retail operations.

As an Online Merchandiser, you will manage website content, coordinate product listings, support online campaigns, optimize digital merchandising, and help deliver an excellent shopping experience across the company’s website and third-party e-commerce platforms.

Key Responsibilities

Website Merchandising

• Update and maintain website content using the company’s content management system.
• Create and manage landing pages for promotional campaigns and seasonal events.
• Coordinate new product launches and ensure products are published on time.
• Organize product categories and improve product visibility across the website.
• Review website content regularly to ensure accuracy and a seamless customer experience.

Online Marketplace Management

• Manage product listings, pricing, availability, and inventory across online marketplace platforms.
• Ensure product information, descriptions, and images remain accurate and up to date.
• Monitor platform performance and resolve listing or operational issues promptly.
• Support promotional campaigns across partner platforms.

Digital Campaign Support

• Coordinate with marketing teams to publish banners, promotional content, email campaigns, and digital advertisements.
• Prepare content briefs based on business priorities and seasonal promotions.
• Track campaign schedules to ensure timely execution.
• Work with SEO specialists to optimize product content and improve online visibility.

Reporting & Performance Analysis

• Prepare daily and weekly reports on website performance, product availability, and campaign results.
• Monitor online merchandising KPIs and identify opportunities for improvement.
• Analyze customer behavior and digital performance to support business decisions.
• Recommend improvements to enhance website conversions and user experience.

Cross-Functional Collaboration

• Work closely with merchandising, marketing, digital, and operations teams.
• Coordinate with product and inventory teams to ensure accurate online information.
• Support continuous improvements in online retail processes and digital merchandising strategies.

Qualifications

• Bachelor’s Degree in Business, Marketing, E-Commerce, Retail Management, or a related field.
• Additional certifications in Digital Marketing or E-Commerce are considered an advantage.

Experience Required

• Minimum 3 years of experience in online merchandising, e-commerce operations, digital content management, or online retail.
• Experience working with Content Management Systems (CMS) and e-commerce platforms.
• Knowledge of website merchandising, online promotions, and product catalogue management.
• Experience using Google Analytics or similar web analytics tools is preferred.
• Strong Microsoft Excel and reporting skills.

Required Skills

• Online Merchandising
• E-Commerce Operations
• Website Content Management
• Product Catalogue Management
• Digital Marketing Support
• SEO Best Practices
• Google Analytics
• Content Management Systems (CMS)
• Microsoft Excel
• Reporting & Data Analysis
• Time Management
• Communication Skills
• Attention to Detail
• Team Collaboration
• Problem Solving

Key Responsibilities at a Glance

• Manage website product listings and online content.
• Coordinate digital campaigns and promotional activities.
• Maintain accurate product information across online platforms.
• Monitor website performance and merchandising KPIs.
• Support SEO and content optimization initiatives.
• Prepare reports and recommend improvements for online sales performance.

Why Join M&S?

This is an excellent opportunity to build your career with a leading retail brand in Dubai. You’ll gain hands-on experience in digital merchandising, e-commerce operations, online retail strategy, and cross-functional collaboration while contributing to an engaging online shopping experience.

Job Keywords 

• Online Merchandiser Jobs in Dubai
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