Master Technician Job in Dubai, United Arab Emirates

Full Time

Al Futtaim Private Company LLC

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates
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Role Overview:

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As an Electric Vehicle (EV) Diagnostic Technician, you will be responsible for the inspection, diagnosis, and repair of electric vehicles. Utilizing advanced diagnostic tools and a Fix It Right approach, you will accurately identify and resolve issues to enhance customer satisfaction and retention, while adhering to the standards of the OEM (EV Brand Corporation).

Key Responsibilities:

  • Diagnose and Repair: Accurately diagnose complex faults in EV systems and perform preventative maintenance as needed.
  • Team Support and Guidance: Mentor and advise other workshop technicians, providing guidance on diagnostic procedures and ensuring adherence to efficient and correct work practices.
  • Quality Control: Deliver high-quality work with minimal need for return visits.
  • Clear Communication: Document and communicate work completed or required in a clear manner, ensuring Service Advisors, Technical Advisors, Technical Support, and customers fully understand.
  • Efficiency Improvement: Contribute ideas to improve workshop processes, procedures, and the work environment, including recommendations on tools and equipment.
  • Safety Oversight: Prepare EVs for junior technician tasks, ensuring all work meets safety standards.
  • Technical Support for Parts: Assist parts staff by providing technical input for accurate parts and tooling identification and supply.
  • Safe Work Environment: Collaborate with HSSE to ensure a safe workshop environment, implementing and suggesting safety improvements as necessary.
    Required Skills:
  • Comprehensive knowledge of high and low voltage EV components and systems.
  • Master Technician certification or industry-equivalent qualification.
  • Ability to support, coach, and guide team members effectively.
  • Familiarity with the latest EV technologies.
    About the Team:
  • Reporting to the Aftersales Manager, you’ll work in a busy EV workshop environment with a team of dedicated professionals.

Qualifications:

  • 5-7 years of experience as a Diagnostic Technician in the automotive industry.
  • Valid UAE driver’s license.
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