Are you looking for L&D Specialist Jobs in Dubai, UAE? Al-Futtaim Retail is seeking a Learning & Development Specialist – IKEA to support effective learning and development activities across store and regional operations.
The L&D Specialist will plan, coordinate, deliver, and monitor learning solutions that support the IKEA co-worker journey, business priorities, competence development, and IKEA values and culture. The role works closely with Store Management Teams, HR Business Partners, Regional Learning & Development teams, facilitators, and other stakeholders to ensure learning programmes are delivered effectively and in line with agreed Learning Service Level Agreements (SLAs).
This opportunity is suitable for professionals with experience in Learning & Development, HR, training coordination, employee development, or people support, particularly within a retail or operational environment.
Key Responsibilities – L&D Specialist Jobs in Dubai
Learning Planning and SLA Delivery
- Translate business and training requirements into annual and monthly learning and development plans aligned with regional priorities.
- Plan and coordinate learning activities according to agreed monthly, quarterly, and annual schedules.
- Ensure learning programmes are communicated and delivered within agreed SLA timelines.
- Work closely with Store Management, HR Business Partners, and Regional L&D teams to ensure effective stakeholder alignment.
- Monitor learning plans and ensure timely execution of scheduled activities.
Training Delivery and Coordination
- Coordinate the end-to-end delivery of learning and training programmes across store and regional operations.
- Support classroom, virtual, blended, and self-learning formats in line with established learning pathways.
- Coordinate facilitators, buddies, learning resources, and other requirements needed for successful training delivery.
- Maintain an active facilitator and buddy network to support planned learning activities.
- Ensure training and learning sessions are delivered according to agreed schedules and service expectations.
Learning Experience and Employee Engagement
- Support initiatives that increase employee participation and engagement in learning programmes.
- Develop and coordinate learning campaigns, communications, and social learning activities.
- Promote a positive learning culture aligned with IKEA values, culture, and ways of working.
- Monitor learning participation and completion rates.
- Support engagement initiatives designed to improve learning outcomes across the retail organisation.
Learning Monitoring, Reporting and Compliance
- Monitor learning delivery, attendance, completion, and certification through Learning Management Systems (LMS), dashboards, and digital platforms.
- Maintain accurate learning records and ensure timely reporting.
- Prepare and deliver monthly learning dashboards according to agreed requirements.
- Monitor certification and mandatory learning requirements.
- Ensure learning activities meet applicable compliance and SLA standards.
Stakeholder Management and HR Partnership
- Act as a Learning & Development consultant for Line Managers, HR Business Partners, subject matter experts, and Regional L&D teams.
- Support managers with employee development activities, performance cycles, and Individual Development Plans (IDPs).
- Build effective working relationships with managers, HR teams, facilitators, and co-workers.
- Support stakeholders in identifying and addressing learning and development requirements.
- Encourage collaboration and engagement throughout the learning process.
Continuous Improvement and Regional Learning Projects
- Participate in regional and retail-wide Learning & Development projects and initiatives.
- Contribute to the continuous improvement of learning programmes and delivery methods.
- Share learning insights, best practices, and outcomes with regional stakeholders.
- Support the implementation of new learning solutions and improvement initiatives.
- Contribute to the development of an effective learning culture across IKEA retail operations.
Skills Required for L&D Specialist Jobs in UAE
Candidates applying for this Learning & Development Specialist vacancy in Dubai should demonstrate strong organisational, communication, and coordination skills.
Key skills include:
- Strong organisation, planning, coordination, and follow-up abilities.
- Good knowledge of digital tools and platforms used for learning and training coordination.
- Excellent communication and interpersonal skills.
- Ability to build effective relationships with managers, HR professionals, facilitators, and employees.
- Ability to coordinate multiple learning activities and stakeholders.
- Strong attention to detail and reporting skills.
- Ability to adapt to a fast-paced retail environment.
- Collaborative approach with the ability to work across different teams and functions.
Education and Experience
- Diploma, Higher Diploma, or equivalent vocational qualification in Human Resources, Learning & Development, Business, or a related discipline.
- Approximately 1–3 years of experience in Learning & Development, HR, training coordination, or a people-support role.
- Experience in a retail, operational, or multi-stakeholder environment is preferred.
- Experience supporting employee learning, onboarding, training delivery, or development programmes.
- Experience working with Learning Management Systems (LMS) and maintaining learning records.
- Ability to track training attendance, completion, certification, and learning requirements.
About Al-Futtaim Retail
Al-Futtaim Retail is an established retail business operating across the Middle East, Africa, and Asia. The company has developed partnerships with internationally recognised brands including IKEA, ACE, Toys R Us, and Marks & Spencer, along with brands from the Inditex Group across Asia.
Al-Futtaim Retail also operates brands including Watsons and B&Q in the Middle East and continues to expand its retail portfolio across its markets.
The organisation brings together employees from more than 100 nationalities across 12 countries, creating a diverse workforce focused on developing talent, delivering strong customer experiences, and supporting continued retail growth.
About Al-Futtaim IKEA
Al-Futtaim IKEA is a values-driven business focused on creating a better everyday life for the many people. The organisation has a strong focus on life at home, customer experience, employee development, and IKEA values.
Al-Futtaim IKEA holds the franchise rights for IKEA in the United Arab Emirates, Egypt, Oman, and Qatar.
Apply for L&D Specialist Jobs in Dubai
If you have experience in Learning & Development, HR, training coordination, employee development, or retail operations, this opportunity offers a chance to build your career with IKEA and Al-Futtaim Retail in Dubai.