Job Overview
Al-Futtaim Automotive – FAMCO is looking for a motivated and results-driven Key Account Manager to join its Commercial Vehicles Sales team in Sharjah, UAE.
The role focuses on developing new business, managing key fleet accounts, and increasing sales of commercial vehicles across the UAE. The successful candidate will work closely with fleet operators, logistics companies, transport businesses, contractors, and other commercial customers to understand their requirements and provide suitable truck and fleet solutions.
Candidates with strong experience in truck sales, commercial vehicle sales, fleet management, and business development in the UAE are encouraged to apply.
Key Responsibilities
Business Development & Truck Sales
- Identify, develop, and secure new business opportunities within the UAE commercial vehicle and truck market.
- Build and maintain a strong sales pipeline through prospecting, customer visits, referrals, and business development activities.
- Develop relationships with fleet operators, logistics companies, transportation businesses, contractors, and other commercial customers.
- Understand customer fleet requirements and recommend appropriate commercial vehicle solutions.
- Work toward achieving monthly, quarterly, and annual sales targets.
- Develop strategies to expand the customer base and increase commercial vehicle sales.
Key Account Management
- Build strong, long-term relationships with major fleet and commercial customers.
- Conduct regular customer visits to understand operational requirements and identify new sales opportunities.
- Act as a key point of contact for assigned commercial customers.
- Maintain a strong understanding of customer businesses, fleet requirements, purchasing cycles, and future vehicle needs.
- Support customers throughout the sales and delivery process.
Sales Process & Customer Solutions
- Manage the complete sales cycle from lead generation and prospecting through quotation, negotiation, order placement, delivery, and payment collection.
- Prepare and present suitable truck and commercial vehicle solutions based on customer requirements.
- Coordinate vehicle demonstrations and customer test drives when required.
- Negotiate commercial terms while protecting sales profitability.
- Follow up on quotations, orders, deliveries, and customer requirements.
- Support collection activities and follow up on outstanding customer payments when required.
Sales Pipeline & CRM Management
- Maintain accurate customer information and sales activity records in the CRM system.
- Regularly update sales forecasts, opportunities, and pipeline information.
- Monitor sales performance against assigned targets.
- Maintain an active pipeline of new and existing business opportunities.
- Prepare relevant sales reports and updates for management.
Market & Competitor Intelligence
- Monitor developments in the UAE truck and commercial vehicle market.
- Gather customer feedback, competitor information, pricing insights, and market intelligence.
- Identify emerging business opportunities within the fleet, logistics, transportation, and contracting sectors.
- Share market insights with the sales team to support business growth strategies.
Required Skills
- Strong business development and key account management skills.
- Excellent knowledge of truck and commercial vehicle sales.
- Strong understanding of fleet customers and transportation businesses.
- Excellent negotiation, presentation, communication, and relationship-building skills.
- Ability to develop new business and manage multiple customer opportunities.
- Strong commercial awareness with the ability to balance customer requirements and profitability.
- Good CRM, sales pipeline, and forecasting skills.
- Ability to work independently and achieve sales targets.
Qualifications & Experience
- Bachelor’s degree or equivalent professional experience.
- Proven experience in truck sales within the United Arab Emirates.
- Experience managing fleet operators, logistics companies, transport businesses, and contractors.
- Strong knowledge of trucks, commercial vehicles, fleet operations, and the UAE truck market.
- Experience in a commercial vehicle dealership environment is highly preferred.
- Demonstrated track record of achieving or exceeding sales targets.
- Valid UAE driving license.
About the Team
You will join the Al-Futtaim Industrial Equipment and Commercial Vehicles business as part of the Commercial Vehicles Sales team in Sharjah. The position reports directly to the Sales Manager – Commercial Vehicles.
About Al-Futtaim Automotive
Al-Futtaim Automotive is a major mobility business operating across multiple markets in the Middle East, Asia, and North Africa. Its business portfolio includes passenger vehicles, commercial vehicles, and industrial equipment, supported by services such as logistics, leasing, aftersales, and financial solutions.
The business works with leading global automotive brands and focuses on delivering mobility solutions and customer experiences across different markets.
Job Details
- Job Title: Key Account Manager
- Location: Sharjah, UAE
- Company: Al-Futtaim Automotive – FAMCO
- Department: Commercial Vehicles Sales
- Industry: Automotive / Commercial Vehicles
- Job Category: Sales / Key Account Management
- Experience: UAE truck sales experience preferred