EMAAR Careers
Emaar – Creating Exceptional Experiences, Building Iconic Destinations.Job Overview
Emaar Hospitality Group is a leading global hospitality company known for delivering enriching, personalized, and memorable lifestyle experiences. As an innovative and influential hospitality organization, Emaar Hospitality Group is a wholly owned subsidiary of Emaar Properties PJSC, with hospitality, property, and retail developments across international destinations.
Thank you for reading this post, don't forget to subscribe!Address Hotels + Resorts, one of the flagship brands of Emaar Hospitality Group, offers luxury hospitality experiences in some of the world’s most sought-after locations. The brand combines contemporary design with classic elegance and focuses on intuitive guest experiences and exceptional service.
Emaar Hospitality Group is currently offering an opportunity for a Housekeeping Ambassador II – General Housekeeping in Dubai, UAE. The successful candidate will support daily housekeeping operations while maintaining high standards of cleanliness, guest service, and hotel procedures.
Job Responsibilities
Housekeeping Operations
- Perform daily housekeeping duties according to established hotel standards, procedures, and service requirements.
- Maintain high standards of cleanliness, presentation, and hygiene throughout assigned areas.
- Complete all operational housekeeping tasks efficiently and within the required timelines.
- Follow hotel policies and standard operating procedures during daily operations.
- Ensure guest requests are received, handled, and delivered promptly and accurately.
Guest Service
- Provide courteous, professional, and personalized service to hotel guests.
- Respond promptly to housekeeping-related guest requests and requirements.
- Go the extra mile to exceed guest expectations whenever possible.
- Proactively identify guest needs and provide appropriate assistance.
- Help prevent guest complaints by maintaining consistent service standards.
- Support effective service recovery when guest concerns or complaints arise.
Teamwork and Communication
- Communicate proactively and professionally with fellow hotel colleagues and Ambassadors.
- Work closely with housekeeping team members to ensure smooth daily operations.
- Keep the guest’s interests and comfort at the center of all housekeeping activities.
- Follow instructions from supervisors and maintain effective communication throughout the shift.
- Contribute to a positive, professional, and service-focused working environment.
Qualifications and Experience
- Previous experience in housekeeping or a related position within a 5-star hotel is preferred.
- Minimum 1 year of experience at the same level or in a similar housekeeping role.
- Proficiency in the English language.
- Minimum educational qualification of High School Diploma or Higher Secondary education.
- Strong customer-service orientation and attention to detail.
- Good communication and teamwork skills.
- Ability to work efficiently in a fast-paced hospitality environment.
Key Skills
- Hotel Housekeeping
- Guest Service
- Cleaning and Hygiene Standards
- Guest Request Handling
- Service Recovery
- Teamwork and Communication
- Time Management
- Attention to Detail
- Hospitality Operations
- Luxury Hotel Service
About Emaar Hospitality Group
Emaar Hospitality Group is the hospitality business of Emaar Properties PJSC and provides a portfolio of premium hotels, resorts, and lifestyle experiences. Its Address Hotels + Resorts brand is recognized for combining contemporary style, classic elegance, and personalized guest experiences.
