Job Summary
NOMAC (First National Operation & Maintenance Company), an ACWA Power company, offers career opportunities for experienced GR/GS Supervisors to provide government relations, visa administration, and employee documentation support at site locations in the UAE.
The GR/GS Supervisor is responsible for coordinating employee immigration and labour processes, managing visa applications and renewals, liaising with government authorities, and supporting site management with administrative requirements. The role also involves maintaining confidential employee records, coordinating document attestation, and guiding employees and their dependents through UAE government procedures.
This position is suitable for professionals with experience in government relations, immigration services, HR administration, visa processing, and UAE government liaison activities.
Job Details
- Company: NOMAC (First National Operation & Maintenance Company)
- Parent Company: ACWA Power
- Job Title: GR/GS Supervisor
- Job Location: Dubai, UAE (confirm the exact site location)
- Department: Government Relations and General Services
- Minimum Experience: 5 years in a similar position
- Preferred Experience: 8 years of experience in the UAE
- Education: Bachelor’s degree in Business Administration or a related field
- Work Type: Site-based office environment
Key Responsibilities of a GR/GS Supervisor
1. Government Relations and Administrative Support
- Provide administrative and government relations support to the site management team, including the Plant General Manager (PGM), Operations Manager (OM), and Maintenance Manager (MM).
- Ensure that all administrative activities comply with company policies, procedures, standards, and applicable requirements.
- Coordinate official communications with government departments, local authorities, and relevant institutions.
- Manage incoming and outgoing official correspondence, letters, documents, and other government-related communications.
- Support site management with government liaison activities and general administrative requirements.
- Coordinate with the Dubai head office regarding travel documents and other administrative arrangements.
- Assist with stakeholder management involving government agencies, schools, universities, and other institutions.
2. Employee Visa and Immigration Processing
- Coordinate immigration and labour documentation for new employees joining the site.
- Collect employee documents and prepare accurate applications for entry permits, employment visas, labour cards, and residence visas.
- Manage visa applications for employees and their eligible dependents in accordance with applicable UAE procedures.
- Monitor visa expiry dates and coordinate timely renewals to help prevent expired documentation and travel restrictions.
- Coordinate visa cancellation procedures when employees leave the company or when cancellation is otherwise required.
- Track application progress and maintain clear records of visa-related transactions.
- Guide employees and their dependents through immigration procedures and provide regular updates on application status.
- Respond promptly to employee enquiries and resolve documentation issues in coordination with the relevant authorities.
3. Medical, Emirates ID, and Employee Documentation Support
- Assist employees with medical fitness examination and biometric appointment arrangements where required for immigration procedures.
- Coordinate appointments and provide guidance on documentation required for visa applications.
- Support employees with relevant travel arrangements and immigration-related requirements.
- Maintain accurate records of employee passports, residence visas, renewals, and other essential documents.
- Monitor document validity and notify the appropriate personnel of upcoming expiry dates.
- Ensure employee records are organised, updated, and securely maintained.
4. Certificate Attestation and Government Documentation
- Assist employees with educational certificate and other document attestation requirements.
- Coordinate document attestation with relevant authorities, including the UAE Ministry of Foreign Affairs (MOFA), where applicable.
- Prepare official employee letters and coordinate Arabic-language correspondence when required.
- Help employees understand procedures related to family residence visas, driving licences, vehicle registration, and other local authority services.
- Liaise with government departments and service providers to resolve documentation issues.
- Ensure all documents are prepared accurately and submitted through the appropriate channels.
5. Employee Support and Confidentiality
- Provide professional guidance to employees and their dependents regarding government procedures and documentation requirements.
- Maintain confidentiality and security when handling personal information, passports, visa records, and company documents.
- Deliver timely, clear, and helpful communication to employees and site management.
- Build effective working relationships with internal departments, government agencies, and external stakeholders.
- Handle sensitive administrative matters with professionalism, discretion, and attention to detail.
6. Reporting and Additional Duties
- Maintain updated databases and trackers for passports, residence visas, application statuses, and renewal deadlines.
- Use computer applications and document management systems to maintain records and prepare reports.
- Support the site management team with planning, coordination, and general administrative activities.
- Perform other duties assigned by site management while ensuring effective use of company resources.
Educational Qualifications
- Required: Bachelor’s degree in Business Administration or a related discipline.
Candidates with additional training in government relations, human resources administration, immigration procedures, or document management may have an advantage.
Work Experience Requirements
- Minimum Experience: 5 years in a similar government relations, visa administration, or administrative support role.
- Preferred Experience: 8 years of relevant experience in the UAE.
Applicants should ideally have practical experience in UAE employment visa processing, residence visa renewals, labour documentation, government liaison, employee records management, and certificate attestation.
Experience coordinating with UAE government authorities and handling employee immigration requirements is particularly relevant to this position.
Required Skills and Competencies
Candidates applying for GR/GS Supervisor jobs in Dubai should demonstrate the following skills:
- Strong knowledge of UAE immigration, visa administration, and government relations procedures.
- Excellent communication skills in English and Arabic.
- Strong interpersonal and stakeholder management skills.
- Ability to coordinate with government departments, internal management, employees, and external agencies.
- Good computer literacy and proficiency in administrative documentation systems.
- Strong organisational skills and attention to detail.
- Ability to maintain confidential employee and company records.
- Understanding of quality, occupational health and safety, and environmental management principles.
- Ability to work independently and collaboratively with different teams.
- Effective planning, coordination, and problem-solving skills.
- Valid UAE driving licence, as specified in the job requirements.
Preferred Training and Job-Specific Competencies
- Knowledge of government relations and employee immigration administration.
- Experience using IT systems for planning, recordkeeping, and document management.
- Ability to prepare official correspondence and coordinate Arabic-language letters.
- Familiarity with employee document attestation and government service procedures.
- Ability to manage multiple administrative requests and deadlines efficiently.
Work Conditions
The position is based in a site office environment and may require travel to the regional head office, government departments, and other institutional agencies. Occasional evening or weekend work may be required depending on business needs.
Candidates should be comfortable handling confidential documents, coordinating multiple administrative processes, and supporting employees and management with time-sensitive government requirements.

