Global Senior Manager Financial Controller – Freight Forwarding

Full Time

Dp World

Our purpose is to make trade flow and change what’s possible for everyone. We aim to achieve this with fast, sustainable movement of products through a single platform for trade. This is our north star. It guides every decision we make and allows us to make a meaningful difference to the world. Whatever we do, wherever we do it, it all leads here.

Job Role:
Support Freight Forwarding Global & Regional Leadership. Oversee and support the production of a standardized set of KPI’s for financial performance and analysis for use by the global and regional leadership of the freight forwarding business, to ensure global consistency of reporting and analytics across the business. Monitor the consistent implementation of DPW policies and procedures relating to FF finance by DPW regional business and finance teams, in particular as it relates to intercompany transactions and profit share rules. Support action plans to address underperforming business areas in order to drive market leading levels of profitability across the FF business.
Oversee the output of the global shared service centre (GSSC) as it relates to freight forwarding finance. Monitor SLA KPIs with GSSC across finance workstreams to ensure efficient delivery of services to meet business needs. Monitor the accurate performance of financial management down to gross profit level by the GSSC for all DPW FF business units, and the efficient and accurate hand-off of financial data to regional P&L owners. Coordinate the financial management and reporting of DP Worlds nominated NVOCC (Smart Solutions Line) via the GSSC.
Supporting the Global Head of Finance – Freight Forwarding as part of the team driving the corporate strategy to develop DP World into a top-10 global freight forwarder by the end of 2026. The role will input into the development and implementation of the global policies, procedures and systems required for the robust an efficient financial management and reporting of DP World’s target operating model for its freight forwarding business. This target operating model is intended to be highly efficient, driven by the use of technology and centralized, standardized operating and finance process run from a global shared service Centre which will enable DP World’s regional P&L owners to drive profitable growth in their freight forwarding business.

Job Responsibility:
Work with Regional finance teams to implement a globally consistent approach to financial management across the global shared service Centre and regional finance teams for freight forwarding, and support the set up of regional finance team requirements
Lease with Group Treasury to implement an effective global liquidity management approach for freight forwarding which meets the liquidity requirements of the business while maximizing ROCE.
Prepare management reporting comprising a consolidated global P&L, cashflow and balance sheet for Freight Forwarding with supporting narrative and KPI analysis, support and drive action plan to get business to targeted profitability
Prepare Customer Profitability analysis by product / market to assist both the freight forwarding business and DP World end-to-end logistics strategy
Conduct peer group financial analysis
Coordinate the output of the GSSC as it relates to the finance activities of freight forwarding, to ensure quality and efficiency of performance (including defining SLA KPIs)
Coordinate the finance activities and reporting of DPW NVOCC Smart Solutions Line with the SSC
Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behavior’s in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies
Perform other related duties as assigned
Support the definition and implementation of global financial policies, procedures & definitions as they relate to freight forwarding
Support the definition and implementation of global KPIs to ensure the effective financial management of the freight forwarding business in a globally consistent manner
Work with Group Technology to define and implement workflows and output requirements for Cargoes Runner and DPW finance systems (Oracle Fusion and local ERPs) and to ensure continuous improvement

  • Experience in management within the accounting / finance area
  • Experience in Freight Forwarding > 10 years at a regional or country leadership level
  • Experience in shared service Centre operations (ideally implementation)
  • Bachelor’s degree/University degree or equivalent experience, ideally in a financial field
  • Chartered Accountant or equivalent (required if Batchelor’s degree is non-financial)

Definite asset:
Analytical skills
Experience in building businesses on a high growth trajectory from a relatively immature base
Technical accounting capability and qualifications
Project Management Skills

Strong communication skills – You are able to understand and address stakeholder’s needs and you can communicate change requirements.

Problem solving – You enjoy solving problems. Getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions. You don’t get flustered easily.
Detail oriented – You pay strong attention to the details as far as required – you do not loose the view to the problem to be solved and you understand, where 80/20 approaches are suitable and were not.
Exceptional critical thinking skills: you can identify gaps in logic and underlying causes of issues; You think on your feet. You like learning new things, and you can learn quickly.
Strong collaborator – You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-departmental teams and are personable, helpful and incredibly organised.
Results oriented – You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude

Business building. You enjoy the challenge of building a new business. You are comfortable with ambiguity and can take decisions to lead a team towards a common end goal even if the path is not clear. You are able to make quick, pragmatic decisions that best serve the overall objective even when they are imperfect.

IT skills – You have an interest in IT and you are able to define tasks to the IT team, that are actionable and understandable. You have advanced knowledge of the Microsoft Office Suite.
Flexibility to travel – You are ready to travel to our operations to perform tasks on site if needed or suited
Languages – You speak and write fluent English – additional languages are a bonus, but not a must.