Job Overview
alfanar Electric is looking for an organized and detail-oriented Exemption & Refund Administrator to manage customs exemption applications, refund processing, documentation, and reporting activities. This role supports supply chain and finance operations by ensuring customs requests are submitted accurately, tracked efficiently, and processed within established timelines.
The successful candidate will coordinate with manufacturing plants, the Finance Department, Customs authorities, and internal stakeholders to maintain accurate records, follow up on pending applications, and ensure compliance with relevant customs regulations and company procedures.
Key Responsibilities
1. Customs Exemption Administration
- Coordinate with manufacturing plants to collect the required information and supporting documents for customs exemption applications related to raw materials and machinery.
- Review exemption application data and verify the completeness and accuracy of all required documentation.
- Upload application details to the relevant Customs portal and submit requests in accordance with approved procedures.
- Track submitted applications and provide regular status updates to relevant departments.
- Follow up with plants to obtain additional documents or clarification for pending, incomplete, or rejected applications.
- Coordinate with relevant stakeholders to resolve documentation issues and support the timely approval of exemption requests.
2. Customs Refund Processing
- Prepare customs refund request lists based on approved exemption applications and supporting records.
- Compile and submit refund applications and related documentation to the appropriate Customs departments within the required deadlines.
- Maintain accurate records of refund applications, requested amounts, approvals, and payment status.
- Follow up with Customs authorities and other relevant parties regarding pending refund claims.
- Coordinate with the Finance Department to verify received refunds and reconcile supporting documentation.
- Update refund tracking reports for all manufacturing plants and monitor outstanding claims until resolution.
3. Documentation and Records Management
- Receive, organize, and maintain customs correspondence, exemption approvals, refund records, and supporting documents.
- Maintain accurate electronic and physical filing systems for customs exemption and refund transactions.
- Ensure proper documentation, traceability, and accessibility of records for internal audits and compliance reviews.
- Update databases and tracking systems to maintain reliable and current information.
- Retrieve relevant records and supporting documents for audits, management reviews, and reporting purposes.
4. Exemption Certificates and Reporting
- Maintain exemption certificates, approval records, and related supporting documentation.
- Process routine requests concerning exemption certificates and customs records.
- Prepare periodic reports covering exemption applications, refund claims, approvals, pending cases, and completed refunds.
- Monitor application progress and update reports to reflect the latest status of each request.
- Support management and internal departments with accurate data, reports, and documentation when required.
5. Compliance and Process Improvement
- Follow company policies, approved procedures, customs requirements, and applicable compliance standards.
- Ensure assigned activities are completed accurately and within established deadlines.
- Identify operational issues, resolve routine problems, and escalate complex matters to the appropriate department.
- Support continuous improvement of administrative workflows, documentation practices, and reporting processes.
- Identify opportunities to improve efficiency through standardized procedures and automation.
- Comply with applicable quality, health, safety, and environmental requirements.
Qualifications and Education
- Bachelor’s degree in Business Administration or a relevant field.
- Good understanding of customs exemption procedures, refund administration, and supporting documentation.
- Knowledge of supply chain best practices, standards, and procedures.
- Strong organizational skills and attention to detail.
- Ability to maintain accurate records, prepare reports, and coordinate with multiple departments.
- Good communication, follow-up, and problem-solving skills.
Work Experience
- 2–4 years of relevant professional experience in customs administration, exemption processing, refund coordination, supply chain administration, or a related field.
- Experience handling documentation, tracking applications, preparing reports, and coordinating with internal and external stakeholders is beneficial.
Key Skills and Competencies
- Customs Exemption Administration
- Customs Refund Processing
- Supply Chain Management Procedures
- Documentation and Records Management
- Application Tracking and Reporting
- Data Accuracy and Recordkeeping
- Regulatory Compliance
- Microsoft Office and Database Management
- Cross-Department Coordination
- Problem-Solving and Process Improvement
About alfanar Electric
alfanar is a Saudi-based company with operations across electrical manufacturing, engineering, construction, and related services. Candidates interested in supply chain administration, customs documentation, and refund processing can explore relevant opportunities through alfanar’s official careers channels.
How to Apply for alfanar Jobs in Saudi Arabia
Candidates who meet the educational and experience requirements can search for the Exemption & Refund Administrator job at alfanar Electric in Saudi Arabia and submit their applications through the official recruitment channel, subject to the vacancy’s advertised location and availability.