Executive, Community Management

Full Time

Majid Al Futtaim

Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do.

Job Roles:
Assist in day-to-day administration requirements that shall be, but not limited to, reports, presentation, procurement requests, technical evaluation of services and service providers.
Ensure assigned tasks, projects and initiatives are executed in the timely manner as per timelines directed by the management.
Enforce community rules and related governing documents to ensure community harmony, spirit and aesthetic values are maintained
Assist in community service fee budget preparation, expense monitoring, collections, and related follow-ups to ensure collection targets are met.
Oversee site operations and service provider performance related to facilities management
Develop and assist in preparing policies, procedures, processes, and performance metrics to ensure compliance with statutory requirements
Conduct site inspections and audits related to general day to day operations to ensure proactive site management, health and safety, upkeep and maintenance of all common areas.
Deal with customer complaints and work from start-to-end by coordinating with internal and external stakeholder.

Job Requirements:
3+ years’ experience in real estate and related service industry
M100 – Essentials of Community Management Certification
Bachelor’s Degree in a related field
Excellent Communication skills

Work from any country in the world for 30 days a year.
Work in a friendly environment, where everyone shares positive vibes and excited about our future.
Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!