Full Time

DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future

Job Role:
Collect and analyze data to measure the performance of key business processes and identify areas for further enhancement.
Support the development and implementation of process documentation and standard operating procedures (SOPs).
Develop guidelines for employees to adopt new processes and continuous improvement methodologies.
Assist in developing and monitoring key performance indicators (KPIs) related to process efficiency.
Contribute to change management efforts to ensure the successful adoption of new processes.
Stay informed about industry trends, best practices, and emerging technologies related to business process improvement.
Collaborate with cross-functional teams to analyze and assess current business processes.
Identify opportunities for process optimization, cost reduction, and overall efficiency improvement.
Support the implementation of process improvement initiatives, ensuring alignment with organizational goals.
Conduct regular process reviews to monitor the effectiveness of implemented improvements.
Process mapping and process documentation tools
Change management
Performance metrics and measurement
Strong analytical and problem-solving skills
Excellent presentation and communication skills.
Data analysis and interpretation
Continuous improvement methodologies
Root cause analysis
Collaborates with project managers, team leaders, IT managers and BU heads to develop and advance process improvement initiatives.
Reports to the senior manager of Business Process Improvement to coordinate priorities and day-to-day responsibilities.