Job Overview
Al-Futtaim Automotive is seeking an experienced EV Charging Technical Lead to manage electric vehicle (EV) charging infrastructure across the Kingdom of Saudi Arabia (KSA). This position supports the development and operation of Al-Futtaim’s Charge2Moov charging network, covering home charging solutions and public DC fast-charging stations.
The successful candidate will oversee charger installation, commissioning, troubleshooting, preventive and corrective maintenance, and contractor performance. The role requires strong technical expertise in AC and DC charging systems, electrical infrastructure, site execution, and Saudi regulatory compliance.
Reporting to the Senior Manager – EV Charging, the Technical Lead will serve as the primary technical contact for contractors, internal commercial and aftersales teams, vendors, and relevant regulatory stakeholders. This position plays an important role in improving charger uptime, ensuring customer satisfaction, and expanding EV charging infrastructure across Saudi Arabia.
Job Details
- Job Title: EV Charging Technical Lead
- Company: Al-Futtaim Automotive – BYD
- Location: Saudi Arabia (KSA)
- Industry: Electric Vehicles, Automotive and EV Charging Infrastructure
- Experience Required: 3–6 years
- Education: Bachelor’s Degree or Diploma in Electrical Engineering, Electronics, Power Systems, or a related technical discipline
- Work Type: Field-based, with travel across Saudi Arabia
Key Responsibilities
1. EV Charging Field Operations and Technical Support
- Investigate and resolve customer complaints involving AC home chargers and DC public charging stations across assigned locations.
- Perform on-site diagnostics, troubleshooting, and corrective maintenance to restore charging equipment within agreed service-level agreement (SLA) timelines.
- Carry out software upgrades, firmware updates, and configuration management for AC charging hardware.
- Perform Level 1 maintenance and structured fault diagnosis on DC fast-charging equipment in accordance with original equipment manufacturer (OEM) guidelines.
- Support the commissioning and functional testing of newly installed chargers.
- Verify that charging equipment meets technical acceptance criteria before providing commissioning sign-off.
- Conduct site surveys and technical readiness assessments before DC charger installation.
2. Charger Installation and Regulatory Compliance
- Coordinate with appropriately certified contractors to plan and supervise AC and DC charger installations across showrooms, retail locations, and customer sites.
- Monitor installation work to ensure compliance with technical specifications, electrical safety requirements, applicable SASO standards, and relevant Saudi regulations.
- Inspect contractor workmanship, identify non-conformities, and follow up until corrective actions are completed.
- Coordinate civil, electrical, and networking activities during multidisciplinary installation projects.
- Support safe installation practices and help maintain compliance with applicable technical and regulatory requirements.
3. Technical Reporting and Documentation
- Prepare technical reports for the Senior Manager – EV Charging covering installation progress, commissioning activities, maintenance work, and site findings.
- Produce site survey reports, technical snag lists, and commercial quotations as required.
- Maintain accurate maintenance logs, fault registers, and resolution records for all managed charging assets.
- Prepare weekly and monthly performance dashboards covering charger uptime, outstanding faults, contractor performance, and installation milestones.
- Document escalated technical issues with root-cause analysis and corrective and preventive action recommendations.
- Maintain complete and timely field documentation in the designated document management system.
4. Contractor and Stakeholder Management
- Act as the primary technical liaison between EV Charging Engineering, Business Development, Aftersales, Commercial teams, contractors, and vendors.
- Coordinate technical issue resolution and track outstanding actions through to completion.
- Provide technical input to procurement teams on bills of materials, scopes of work, contractor prequalification, and supplier evaluations.
- Participate in project site meetings, customer walkthroughs, and regulatory inspections.
- Monitor contractor performance and ensure that installation and maintenance work meets established quality standards.
5. Charger Performance and Network Reliability
- Support efforts to improve the operational uptime and reliability of the Charge2Moov EV charging network.
- Identify recurring equipment faults and recommend appropriate corrective and preventive measures.
- Monitor maintenance performance and help reduce charger downtime.
- Support the expansion of home and public charging infrastructure in line with technical and operational requirements.
- Coordinate with relevant teams to improve the customer experience across the EV charging network.
Required Skills and Competencies
Candidates applying for EV Charging Technical Lead jobs in Saudi Arabia should demonstrate:
- Strong troubleshooting and diagnostic skills for AC and DC EV charging systems.
- Practical knowledge of low-voltage (LV) and medium-voltage (MV) electrical safety practices and installation methods.
- Experience with EV charger commissioning, maintenance, and fault rectification.
- Knowledge of electrical infrastructure and power distribution systems.
- Understanding of contractor supervision, installation quality control, and site safety.
- Familiarity with connected charging equipment and basic networking concepts.
- Strong analytical skills and a structured approach to root-cause analysis.
- Excellent technical reporting, documentation, and communication abilities.
- Effective vendor coordination and stakeholder management skills.
- Ability to work independently across multiple sites in Saudi Arabia.
- Flexibility to travel extensively and respond to operational requirements.
Qualifications and Experience
To qualify for this EV Charging Technical Lead position, applicants should have:
- A Bachelor’s Degree or Diploma in Electrical Engineering, Electronics, Power Systems, or a closely related discipline.
- Approximately 3–6 years of relevant field experience in EV charging systems, electrical infrastructure, or power distribution.
- Hands-on experience with AC Type 2 chargers and DC fast-charging equipment.
- Familiarity with charging equipment from manufacturers such as Siemens, Wallbox, ABB, or equivalent OEMs.
- Demonstrated experience supervising contractors across multiple installation sites.
- Working knowledge of Saudi utility interface requirements, SASO product standards, and applicable MOMRAH requirements for EV charging infrastructure.
- Basic knowledge of networking for connected charging systems.
- A valid Saudi Arabian driving licence and willingness to work in a field-based role across the Kingdom.
- Professional certification in EV charging systems, power electronics, or electrical safety is an advantage.
- Business-level English proficiency; Arabic language skills are an advantage for contractor and regulatory coordination.
About Al-Futtaim Automotive and BYD
Al-Futtaim Automotive is part of the Al-Futtaim Group, a diversified business group with operations across several industries. Its automotive business represents multiple vehicle brands and provides a range of automotive sales, service, and mobility solutions..
Frequently Asked Questions
1. Where is the EV Charging Technical Lead job located?
The position is based in Saudi Arabia, with field responsibilities across the Kingdom.
2. How much experience is required?
Applicants should have approximately 3–6 years of experience in EV charging systems, electrical infrastructure, or power distribution.
3. What qualifications are needed?
A degree or diploma in Electrical Engineering, Electronics, Power Systems, or a related technical discipline is required.
4. Which technical skills are important for this role?
Key skills include AC and DC charger troubleshooting, commissioning, electrical safety, contractor supervision, maintenance, and knowledge of applicable Saudi standards and regulations.
5. Is a Saudi driving licence required?
Yes. The stated requirements include a valid KSA driving licence and willingness to travel extensively for fieldwork across Saudi Arabia.