Customs Clearance Team Leader – Air Freight Logistics | Dubai, UAE

Al Futtaim Private Company LLC

l-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.

Job Overview

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We are seeking an experienced Customs Clearance Team Leader to oversee customs clearance operations for air freight import and export shipments in Dubai. The successful candidate will lead a team responsible for ensuring accurate documentation, regulatory compliance, and timely customs processing while maintaining high service standards.

Key Responsibilities

  • Lead and manage customs clearance operations for air import and export shipments.
  • Ensure accurate preparation and submission of customs documentation.
  • Monitor Bill of Entry (BOE), MOFAIC, and other regulatory requirements.
  • Supervise daily team activities and maintain operational efficiency.
  • Resolve customs-related issues and ensure compliance with UAE regulations.
  • Coordinate with internal departments for billing, cost booking, and shipment processing.
  • Maintain accurate records, reports, and operational trackers.
  • Safeguard original documents and manage claims or refund submissions.
  • Deliver excellent customer service and support business objectives.

Requirements

  • Bachelor’s Degree in Logistics, Supply Chain, Business Administration, or a related field.
  • 4–7 years of experience in customs clearance, freight forwarding, or logistics operations.
  • 1–2 years of team leadership or supervisory experience.
  • Strong knowledge of UAE customs procedures and trade regulations.
  • Experience with Dubai Trade, EDI, and CargoWise systems.
  • Excellent communication, leadership, and problem-solving skills.
  • Proficiency in Microsoft Office applications.

Preferred Qualifications

  • Certification or training in customs clearance, freight forwarding, or trade compliance.
  • Strong understanding of air freight import and export documentation.

Location: Dubai, United Arab Emirates

Job Type: Full-Time