Customer Service Officer Job in Dubai, United Arab Emirates

Majid Al Futtaim

Majid Al Futtaim we believe that life is for living. We also believe that every day should be effortless… regardless of what you are doing, and who you are doing it with.

Responsibilities:

  • Deliver exceptional service to all guests by adhering to Majid Al Futtaim Entertainment’s service protocols.
  • Follow cash handling procedures meticulously to ensure accurate transactions and minimize discrepancies during each shift.
  • Employ suggestive selling and upselling techniques to enhance customer experience and maximize sales opportunities throughout the cinema.
  • Comply with health and safety guidelines to maintain a secure environment for guests and colleagues.
  • Offer support to team members across different departments as needed, fostering a collaborative work atmosphere.
  • Adhere to food hygiene standards to ensure that all food and beverages served are safe and free from contamination.

    Requirements:

  • Availability to work flexible shifts, including weekends and public holidays as scheduled.
  • Strong communication skills and a customer-focused mindset.
  • Minimum of a High School Certificate.