Urgent Hiring for Call Center Executives

Full Time

Bin Hilal Group

Over the past decade, Bin Hilal Group has proved to be the one strong army in the UAE with its outstanding and thriving endeavor. Uncompromising built quality and remarkable team line up for the formation of the Bin Hilal Group in the late 2009 with its MEP, CIVIL, INTERIOR, FIT-OUT, ALUMINIUM, GLASS, PAINT, ELV, JOINERY as its asset. The group established and renamed its firefighting division to the next level and gave birth to its venture Hemayah Fire Fighting and Safety Equipment Trading LLC in the year 2016 holding.

Job Details:

  • Manager large amounts of inbound and outbound calls in a timely manner
  • Follow communiocations “scripts” when handling different topics
  • Identify customers need clarify information research every issue
  • Transfer the calls to concerned technical team as per department and location.
  • Keep records of all conversations, call completion report in our call center database in a comprehensible way.
  • Fluent in english,Urdu/Hindi
  • Familiar in ms office
  • Need to be flexible with day night shift
  • Diploma/Graduate degree