Business Development Manager Jobs in Dubai, UAE

Job Overview

The Business Development Manager will be responsible for developing and executing business development and marketing strategies to support customer growth, market expansion, revenue generation, and long-term commercial performance.

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The role will focus on identifying new business opportunities across local, regional, and export markets while strengthening existing customer relationships. The successful candidate will work closely with sales, account management, customer care, and business development teams to achieve profitable growth and deliver strong customer service.

Key Responsibilities

Business Development & Market Growth

• Develop business development and marketing strategies aligned with company financial and commercial objectives.
• Identify new revenue opportunities across local, regional, and export markets.
• Build and maintain strong professional networks to support business growth.
• Research market opportunities, customer requirements, and competitive conditions.
• Develop strategies to increase customer and market penetration.
• Identify potential business opportunities by evaluating market potential, commercial requirements, and financial considerations.

Sales Strategy & Revenue Generation

• Develop innovative sales plans, forecasts, and budgets.
• Implement short- and long-term business development strategies.
• Identify opportunities to increase revenue through lead generation and new customer acquisition.
• Develop and maintain relationships with existing customers to support retention and revenue growth.
• Monitor business development performance and identify opportunities for improvement.

Team Management

• Manage and guide the Business Development team toward achieving assigned sales and growth targets.
• Set clear objectives and maintain a performance-focused team environment.
• Support the development and recruitment of relevant business partners and operators.
• Work with account management and customer care teams to achieve sales objectives through profitable customer relationships.
• Monitor team performance and provide guidance to improve business results.

Customer & Account Management

• Maintain regular communication with existing and prospective clients.
• Conduct client meetings and visits to understand requirements and address business concerns.
• Provide ongoing support to customers and ensure issues are followed through to resolution.
• Build long-term relationships with clients and key stakeholders.
• Work with multinational and senior-level clients to understand their commercial needs.

Commercial Negotiation

• Develop negotiation strategies for new and existing customer agreements.
• Negotiate commercial terms that support the organisation’s business objectives.
• Evaluate proposed deals based on commercial potential, requirements, and financial considerations.
• Monitor the effectiveness of business development initiatives and customer agreements.

Business Analysis & Planning

• Prepare sales forecasts, budgets, and business development plans.
• Analyse financial and commercial information to support decision-making.
• Monitor performance against revenue and budget targets.
• Evaluate market strategies and identify areas for growth.
• Use data and market insights to support commercial planning.

Compliance & Professional Standards

• Ensure business development activities comply with applicable company policies and procedures.
• Support the company’s Occupational Health and Safety requirements.
• Maintain confidentiality of company and customer information.
• Maintain high standards of professional conduct in all customer and business interactions.

Qualifications & Experience

• Bachelor’s degree in Business, Marketing, or a related field.
• Minimum 7 years of relevant experience.
• Experience in the FMCG foodservice industry is preferred.
• Strong commercial and business development experience.
• Experience in developing customer relationships and generating new business opportunities.

Required Skills

• Business Development
• Sales Strategy
• FMCG Foodservice
• Customer Relationship Management
• Category Management
• Price & Commercial Negotiation
• Financial Analysis
• Costing
• Lead Generation
• Revenue Growth
• Market Development
• Business Planning
• Team Leadership
• Client Management
• Stakeholder Management
• Presentation and Communication
• Microsoft Office

Key Competencies

• Strong commercial and financial understanding.
• Proven ability to identify and convert new business opportunities.
• Strong relationship-building skills with multinational clients.
• Ability to negotiate pricing and commercial agreements effectively.
• Strong customer influence and account management capabilities.
• Analytical, proactive, collaborative, and consultative approach.
• Strong organisational and time-management skills.
• Ability to manage multiple client engagements and projects simultaneously.
• Creative problem-solving and independent decision-making abilities.
• Comfortable working in changing and uncertain business environments.
• Professional communication and presentation skills.
• Multilingual communication capability is an advantage.