Job Details:
To focus on Beauty treatments and services as per hygiene, safety, SOPs whilst leading to excellent service and quality executions.
To be responsible for service delivery, in house revenue generation and optimal productivity in rendering RBS & treatments under
the general guidance and supervision of the Beauty Head / Center Head.
Roles & Responsibilities :
To ensure that execution and regular beauty services is 100% as per VLCC Protocol
To be responsible for rendering services like eyebrow, threading, waxing, bleaching as per VLCC Protocol
To render makeup services for clients for special occasions such as engagements, marriage, events etc.
To be proficient in recognizing skin / hair conditions related problems or any concerns and refer clients to respective expert
To ensure client’s requirements are understood thoroughly before performing the services
Ensure documentation of Beauty related services are maintained accurately
To prepare and maintain all necessary reports / paperwork on a regular basis
To Ensure accuracy of all relevant data is captured in CLM and Beauty cards as per the VLCC SOPs and are updated timely
To participate in executing indoor and outdoor events periodically
Customer Delight
Cross selling and Upselling of Packages and Products
To ensure correct guidance is provided on skin care and soft sell appropriate beauty packages, belle wave & VLPC products
To offer cross selling & recommend VLPC products & other category services
Arrange client appointments in consultation with Beauty head and CCE
To ensure accuracy and completeness of appointment planners
In co-ordination with other Beauticians, handle instruments / equipment carefully and judiciously
To make sure tools and equipment are disinfect and sterilize after every session as per VLCC SOPs
Always ensure general upkeep of the work area