Account Manager

Full Time


At Justlife, we envision a life without any chores that keep you from doing what you really want to. Justlife is the region’s leading super app for home services. We connect individual needs with on-demand services, through our innovative marketplace platform. We helped digitalize the cleaning service industry in UAE, back in 2015, and have been expanding our services from home cleaning alone to serving all our customer’s needs at home across the GCC. We now offer home cleaning, salon & spa at home, healthcare at home, maintenance & repairs, upholstery cleaning, pest control & disinfection, moving and packing, and car cleaning, and many more.

Job Details:
Achieve short and long-term sales goals, ensuring the right processes are in place.
Inform and educate partners for new process implementation and follow up on such to ensure proper execution.
Identify opportunities to grow existing clients and to take necessary measures to close the deals.
Play a key role in acquiring and engaging the right set of partners on our portal and maintain partnership, operate as a single point of contact for all service providers from Initially onboarding to handling their account to making sure partners derive maximum value from it.
Search effectively for prospective clients and convert sales leads into potential clients which means that as an account manager; you will spend a good portion of each day connecting with service providers over the phone, via email, and face-to-face meetings by being the face of our brand.
Analyse daily partner and vertical performance and make sure that the quality is maintained.
Forecast and track partners account metrics and update the partner with the necessary steps to grow their business.
Coordinate with cross functional departments to assist partners with their day-to-day queries.
Be responsible for a vertical performance including owning demand and revenue number.
Be the quality custodian of a vertical ensuring superlative customer experience.
Take ownership of Justlife’s growth, find creative new solutions and follow through with them to delight users and boost partners’ performance.

What we are looking for:
Someone who comes with a strong sense of initiative and personal leadership demonstrating the ability to function independently, and comfortable working with a fast-paced workplace.
Bachelor’s degree from an accredited university.
3 to 4 years of related account management experience.
Proven experience in negotiating, reviewing, and managing client and service provider requirements; contracts; policies, and procedures.
Ability to take initiative in a constantly changing work environment and to adapt to a fast & dynamic mindset.
Data-driven decision-making mentality and sound business judgment through analytical thinking.
Being proactive, innovative, creative, and able to think outside the box.

Nothing would replace the start-up spirit, working with an evolving culture and fulfilling workplace! And, we offer you benefits like:
We care about you
Work reality escapes opportunities through team-building games, challenges, and many more activities.
Flexible working hours and remote working arrangements depending on the job.
One-day extra vacation on your birthday with our JustHoliday!
Free Justlife credits so you can enjoy our own services.

We improve you
Never-ending growth and fast career development and internal career opportunities.
Working with a great team and entrepreneurial spirit!
Continuous learning with mentorship, coaching, on-the-job, and internal-external training.
Ignition of the hero in you through our ‘’JustHeroes’’ Reward and Recognition Program.

A fair and objective Performance Management System.
We recognize you
Availability of company discounts and gift vouchers.
A bonus for every successful Employee Referral.