Job Summary
We are looking for a motivated, client-focused professional to join our team as an Account Executive – Maintenance Contracts (Fire Fighting Systems). This role is ideal for candidates with a strong technical foundation in fire safety systems, hands-on experience managing service or maintenance contracts, and exceptional relationship-building skills. The selected candidate will manage end-to-end maintenance agreements for fire fighting systems, serve as the primary client contact, and ensure all contractual deliverables are met with the highest quality standards.
Key Responsibilities – Fire Fighting System Maintenance Contracts
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Act as the main point of contact for clients holding fire fighting system maintenance contracts, ensuring satisfaction, timely support, and consistent service quality.
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Manage the full lifecycle of maintenance contracts—initiation, renewals, modifications, and compliance documentation.
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Coordinate with technical teams to plan and monitor scheduled and emergency maintenance activities, ensuring adherence to timelines and minimal operational disruption.
Required Skills – Account Management, Fire Fighting Systems, Communication
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Proven experience in managing service or maintenance contracts, preferably within fire fighting systems, building services, or related safety industries.
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Strong technical knowledge of fire fighting systems, system components, and safety standards applicable to commercial and industrial sites.
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Excellent organisational, communication, and interpersonal skills to effectively manage client relationships and collaborate with technical teams.
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Proficiency in CRM platforms, contract management tools, and standard office applications (MS Office Suite).
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Strong analytical and problem-solving abilities with a proactive, solutions-focused approach.
Qualifications & Experience – Fire Fighting, Contracts, Client Service
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Bachelor’s degree or diploma in Mechanical, Electrical, Industrial Engineering, Business Administration, or a related field.
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Minimum of 2–3 years’ experience in a client-facing role involving contract management within fire fighting, facilities management, or maintenance services.