Job Overview
We are seeking an experienced Manager – HR Operations to lead and enhance the organization’s human resources operations in Dubai. This position is responsible for managing the complete employee lifecycle, ensuring compliance with labor regulations, improving HR processes, and delivering an exceptional employee experience. The ideal candidate will possess strong leadership skills, expertise in HR operations, and a passion for continuous improvement.
Thank you for reading this post, don't forget to subscribe!Key Responsibilities
- Lead the end-to-end employee onboarding process, including coordination with government relations (PRO) activities and onboarding documentation.
- Maintain and improve induction programs to ensure new employees have a smooth transition into the organization.
- Organize employee engagement initiatives, welfare programs, workplace visits, and communication sessions to improve employee satisfaction and retention.
- Develop, review, and update HR policies, procedures, and internal communications while ensuring organization-wide awareness.
- Handle employee relations matters, investigate workplace concerns, and resolve escalated HR issues professionally and confidentially.
- Manage payroll administration, employee benefits, end-of-service settlements, insurance coordination, and other HR operational activities.
- Review and approve employee-related requests, HR documentation, salary revisions, promotions, and other personnel actions within established timelines.
- Act as the primary HR contact for complex employee queries and ensure compliance with UAE labor regulations and company policies.
- Coordinate internal and external audits, implement corrective actions, and ensure timely closure of audit observations.
- Manage the annual performance appraisal process, salary review cycles, employee development initiatives, and learning programs.
- Identify opportunities to automate and digitize HR processes while collaborating with IT teams on system enhancements.
- Supervise and mentor the HR operations team, monitor performance, and support professional development.
- Prepare HR reports, analyze workforce metrics, recommend process improvements, and support strategic HR initiatives.
Required Qualifications
- Bachelor’s Degree in Human Resources, Business Administration, Management, or a related discipline.
- Proven experience in HR Operations, Employee Relations, Payroll Administration, and HR Compliance.
- Strong understanding of UAE Labour Law, HR policies, and employee lifecycle management.
- Experience managing HR systems such as Oracle Fusion, Zoho, or other HRIS platforms is highly desirable.
- Demonstrated ability to lead HR projects, manage audits, and improve operational efficiency.
- Excellent leadership, communication, analytical, and problem-solving skills.
Preferred Skills
- HR Operations Management
- Employee Relations & Engagement
- Payroll & Benefits Administration
- Performance Management
- HR Policy Development
- Compliance & Regulatory Knowledge
- HRIS & Digital Transformation
- Workforce Planning
- Audit Management
- Process Improvement
- Team Leadership
- Stakeholder Management
Why Join?
This role offers an excellent opportunity to contribute to a dynamic organization by leading HR operational excellence, driving employee engagement, and supporting strategic business growth. Successful candidates will work in a collaborative environment with opportunities for professional development and career advancement.