Job Overview
The Senior HR Systems Development Analyst will be responsible for supporting, developing, and enhancing Human Resources (HR) systems and digital solutions to improve HR operations and business efficiency. This role focuses on HR application support, system analysis, process automation, requirements management, and the implementation of technology-driven HR improvements.
The successful candidate will work closely with HR departments, IT teams, and external technology vendors to optimize HR systems, streamline employee-related processes, and ensure applications meet business requirements. The position also involves coordinating system enhancements, conducting User Acceptance Testing (UAT), preparing technical documentation, and supporting the successful implementation of HR digital transformation initiatives.
Key Responsibilities
1. HR Systems and Applications Management
Support the daily operation, maintenance, and enhancement of HR information systems and applications.
Coordinate with IT departments and external vendors to resolve system issues and implement improvements.
Ensure HR system configurations align with company policies, operational requirements, and business objectives.
Monitor application performance and identify opportunities to improve system functionality.
Support system upgrades, enhancements, integrations, and technical changes.
Ensure HR applications provide reliable and efficient services to employees and HR users.
2. HR Business Process Analysis and Improvement
Analyze existing HR processes to identify inefficiencies, operational gaps, and opportunities for improvement.
Improve HR workflows covering recruitment, onboarding, payroll, leave management, performance management, and employee lifecycle activities.
Develop standardized HR processes and workflows to improve operational consistency.
Identify manual activities that can be automated through HR technology solutions.
Recommend process improvements that enhance productivity, accuracy, and employee experience.
Collaborate with HR stakeholders to ensure system solutions support changing business requirements.
3. Business Requirements and System Analysis
Gather and analyze business requirements from HR departments and relevant stakeholders.
Translate HR operational needs into functional specifications for IT teams and external vendors.
Support system solution design, configuration, and implementation activities.
Evaluate proposed system enhancements against business requirements.
Coordinate with technical teams to ensure solutions meet functional and operational expectations.
Assess the impact of system changes on existing HR applications and workflows.
4. System Testing and Quality Assurance
Plan, coordinate, and execute User Acceptance Testing (UAT) for HR system enhancements and new functionalities.
Develop test scenarios and validate system performance against approved business requirements.
Identify, document, and report system defects or configuration issues.
Coordinate with IT teams and vendors to resolve testing-related issues.
Verify system changes before production deployment.
Ensure HR applications comply with internal policies, procedures, and applicable requirements.
5. HR Process Documentation and Governance
Develop and maintain HR standard operating procedures (SOPs), process maps, workflows, and user guides.
Prepare functional documentation for HR systems and application enhancements.
Maintain accurate records of HR processes, system configurations, and governance requirements.
Standardize HR documentation to improve process consistency and operational efficiency.
Ensure documentation remains updated following system changes and process improvements.
6. Change Management and Digital HR Transformation
Coordinate HR system changes and Requests for Change (RFCs).
Support the implementation of new HR applications, digital solutions, and system enhancements.
Work with HR, IT, and vendors to ensure smooth implementation of technology initiatives.
Assist in planning system rollouts, upgrades, and process transformation activities.
Monitor the impact of implemented changes and recommend further improvements.
Support digital transformation initiatives aimed at improving HR service delivery.
7. Training and Functional User Support
Conduct training sessions for HR employees and system users on new features and application updates.
Prepare user manuals, training materials, and system guidance documents.
Provide functional support to HR teams and assist in troubleshooting application-related issues.
Help users understand HR system workflows and application functionality.
Coordinate with IT support teams to resolve complex technical problems.
Promote effective adoption and utilization of HR digital solutions.
Academic Qualifications
Bachelor’s Degree in a relevant field.
Additional qualifications in Information Technology, Human Resources, Business Systems, or Software Development may be an advantage.
Work Experience
6 to 10 years of relevant professional experience in HR systems, application development, system analysis, or HR technology.
Experience supporting and enhancing HR information systems and digital applications.
Strong understanding of HR processes, including recruitment, onboarding, payroll, leave, and performance management.
Experience gathering business requirements and preparing functional specifications.
Practical knowledge of User Acceptance Testing (UAT), system implementation, and application support.
Experience coordinating with IT departments, software vendors, and business stakeholders.
Technical Skills and Competencies
HR Systems and Applications Management
HR Information Systems (HRIS)
Applications Development Standards and Procedures
Applications Knowledge and Support
Applications System Analysis
Applications System Design
Applications Systems Architecture
Desktop Applications Knowledge
Desktop and Distributed Applications Development
Joint Applications Development
Web Applications Programming
Business Requirements Analysis
HR Process Automation
User Acceptance Testing (UAT)
System Configuration and Enhancement
Change Management and System Implementation
Process Documentation and Workflow Development
Technical Troubleshooting and Problem-Solving
Stakeholder and Vendor Coordination
Job Location
UAE and Saudi Arabia – Refer to the official company vacancy announcement for the specific work location.