Job Overview
Job Title: Housing Specialist
Location: Saudi Arabia (KSA)
Experience: 2–4 Years
Education: Bachelor’s Degree in Business Administration or a related field
Industry: Facilities Management, Housing Operations, and Property Maintenance
Job Purpose
The Housing Specialist is responsible for managing housing facilities and supporting daily accommodation operations to ensure clean, safe, comfortable, and well-maintained living environments. The role involves coordinating housekeeping and soft services, monitoring utility consumption and expenses, managing maintenance requests, supervising contractors, and ensuring that housing facilities operate efficiently.
The successful candidate will work closely with building management, property owners, service providers, tenants, and internal teams to maintain service quality, control operational costs, and resolve housing-related issues in line with company policies and health, safety, and environmental standards.
Key Responsibilities
1. Housing Operations and Facilities Management
- Coordinate daily housing operations and ensure that accommodation facilities remain clean, safe, and functional.
- Manage the distribution and performance of building attendants, housekeeping staff, and cleaning teams.
- Ensure cleaning materials, tools, and supplies are available when required.
- Conduct periodic inspections to assess cleanliness, housekeeping standards, and overall facility conditions.
- Coordinate services related to water supply, sewage extraction, pest control, fire safety equipment, kitchen amenities, swimming pools, landscaping, and elevators.
- Monitor the condition of housing facilities and report maintenance requirements.
2. Maintenance and Work Order Management
- Receive and review facilities management (FM) tickets and housing maintenance requests.
- Assess the resources, materials, and service requirements needed to complete maintenance work.
- Coordinate with maintenance teams, contractors, and building management to resolve issues promptly.
- Communicate with tenants regarding maintenance schedules, service updates, and outstanding requests.
- Review and confirm maintenance costs when approval is required.
- Monitor contractor performance and ensure that work is completed according to agreed requirements.
3. Utilities Management and Cost Control
- Monitor utility consumption, including water and other building services, and identify operational requirements.
- Review utility invoices, follow up on payments, and support cost analysis and reporting.
- Ensure the timely provision of utilities and soft services to residential buildings and offices.
- Maintain records of utility expenses and highlight unusual consumption or potential cost-saving opportunities.
- Support efficient resource utilization and help control housing operational expenses.
4. Contractor and Service Provider Management
- Supervise contractors working within housing facilities.
- Coordinate with property owners, building management, and external service providers to maintain service quality.
- Monitor the delivery of housekeeping, pest control, landscaping, maintenance, and other facility services.
- Follow up on service issues and ensure that corrective actions are completed.
- Help ensure contractors comply with applicable safety procedures and operational requirements.
5. Administrative and Housing Support
- Prepare and maintain housing-related records, reports, invoices, and supporting documentation.
- Assist with administrative procedures involving relevant government or public-sector entities, such as municipalities and the National Water Company, when required.
- Support documentation and administrative requirements for the housing team.
- Coordinate asset relocation activities and maintain accurate movement records.
- Assist colleagues with assigned duties and provide operational support when required.
6. Process Improvement and Problem-Solving
- Identify opportunities to improve housing operations, service delivery, and facilities management processes.
- Recommend practical improvements based on available resources and operational needs.
- Resolve routine housing and maintenance issues and escalate complex matters to the appropriate department.
- Support the implementation of established procedures, policies, and work instructions.
- Help improve operational efficiency through effective coordination, documentation, and resource planning.
7. Quality, Compliance, and Health & Safety
- Ensure housing services meet established cleanliness, quality, and operational standards.
- Follow company policies, procedures, and relevant work instructions.
- Support compliance with applicable health, safety, and environmental requirements.
- Monitor facility conditions and report hazards, defects, or safety concerns.
- Help maintain safe and suitable accommodation facilities for residents and employees.
Educational Qualifications
- Bachelor’s Degree in Business Administration or a relevant field.
- Knowledge of housing operations, facilities management, or property maintenance is beneficial.
Work Experience
- 2–4 years of relevant professional experience.
- Experience in housing administration, building maintenance coordination, facilities management, or contractor supervision is relevant to the role.
- Familiarity with maintenance requests, utility invoices, service providers, and operational reporting is an advantage.
Required Technical and Functional Skills
- Housing and accommodation management
- Building maintenance coordination
- Contractor and service provider management
- Facilities management and soft services
- Work order and maintenance ticket management
- Utility monitoring and cost reporting
- Housekeeping and cleanliness inspections
- Administrative documentation and reporting
- Asset relocation coordination
- Problem-solving and communication
- Health, safety, and environmental compliance
- Time management and resource utilization
Career Opportunity in Saudi Arabia
This Housing Specialist opportunity may suit professionals with experience in accommodation operations, property services, and facilities management who want to develop their careers in Saudi Arabia. The role combines housing administration, maintenance coordination, contractor supervision, and utility cost monitoring.